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Repost from Plesk Reseller forum: I received email yesterday that my primary domains had been suspended. Upon review I found I'd failed to update the billing information after my bank replaced my card last month. I logged into my management account control panel and updated the information, and...

I received email yesterday that my primary domains had been suspended. Upon review I found I'd failed to update the billing information after my bank replaced my card last month. I logged into my management account control panel and updated the information, and found it was billed immediately...

Seems pretty dead around here. I've been away for quite a while (haven't really used any of my domains for anything), so haven't noticed the decline in activity on the forums. Today I decided to stand up a couple of new domains for new business lines my wife and I are opening and encountering...

Started a couple of days ago. I see there was maintenance recently, but it says it's all been completed. Did I miss the memo on some changes?

Why is the bandwidth throttled so severely on my Windows hosted domain? I understand the need to restrict some bandwidth, but a 30 MB file taking 1h 50m to download is ridiculous. This is from both my office and my home on different networks. Home is on Verizon FIOS 25/5 and work is on a...

This post indicates it should be back up (at least at the time of my posting), but I still can't connect.

This is getting old. Information has been provided via private messaging response.

Ya know, I decided to use Linux/MySQL for Joomla sites, wanting to get away from the headaches I encountered running Joomla on the Windows platform, and for the most part things have been great. That is until a couple of weeks ago when something seemed to go awry. Why the "500 internal server...

For the last couple of days I've noticed extremely sluggish performance on a new domain/website I setup a couple of weeks ago. Sometimes it just fails with "Error 500: Internal Server Error". Before I jump through the hoops of the ticketing system (which I hate) I thought I'd check here first...

Just dropped a domain/website from the Windows hosting side and recreated it on my Unix/PHP plan since the site is Joomla based, but the MySQL server listed in my new control panel doesn't seem to like me much. Can't even connect to it by IP address using SQLyog (which I could only 30 minutes...

Registered a new domain this morning then tried to go through the signup/moderation/approval process and received the error in the screen shot when I tried to create the account. First time I've ever seen this. It indicates a trouble ticket was created and someone was notified, but I'm not...

Site performance has sucked all morning, and now I'm getting this:

Is there a different path I can update my config to point to?

Trying to fix/rebuild my Frontpage extensions on CL2-Win7 this morning produced the following error: Not sure a notification was actually sent or logged, I thought I'd check here before opening a ticket. Any known issues at present?

Sporadic performance on the website transferred there from Win6 a few weeks back. Same issues noted from different networks (home is on a different backbone than my office). Just checking.

I opted to switch to a dedicated IP (for SSL purposes) in my websites control panel. It did indicate it might take a while for DNS to propagate, but I wanted to make sure it was working normally. I know the SPF record configuration in HSphere is a little wonky, so thought I'd inquire about any...

Seems I'm no longer able to use the module installer in Joomla, and some of the files are no longer writeable. I didn't want to change anything before getting some feedback here.

Registered a new domain with GoDaddy.com this morning for my wife, then went to sign up on one of my reseller plans and was given this error. Failed to add Account xxxxxxxxxx The dns record "mail.shellyjames.net" already exists. You can use a duplicate DNS record name only for MX records...

A while back I reported some very poor performance issues with one of my websites. http://support.jodohost.com/showthread.php?t=18326 The website in question is http://www.JamesStStation.com The site runs Joomla, which I understand would be best served by hosting it on a Linux/*nix based...

Having trouble accessing my control panel and a new domain I set up a few weeks back. http://www.JamesStStation.com Thought I'd check here to see if anyone was aware of issues on that cluster before opening a ticket in that gawd-awful help desk application.