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Thanks for the help guys

Also the ticket# is IQR-90572-472

Yes I do have an open ticket. They keep telling me that I cannot create domain that someone else uses. I have explained that it is my domain and that this my first account with JH. So what would I need to prove to the sales Dept that the domain is mine.?

Is it possible for Jodohsot to remove domains from other accounts if it is proven that the domain belongs to someone else?

Yes, true. But this is my domain. I still have it hosted at my old webhost. I am preparing to move it over.

OK so I have found out what the problem is. The domain which I have owned since 2001 is under someone else's account. That should not be, they stated it was added in 2004 but this is my first account with Jodohost....hmm

no I don't, its not listed in my cp. Also when I do a whois, it still points back to my old webhost

I have a domain that is currently at another webhost that I want to move to Jodohost. I went into HSphere and went to "other domain name registration and transfer". I already changed the DNS settings at my registrar, but HSphere keeps telling me this "Failed to add Domain mydomain.com Zone...