Search results

So it was advertise that there is 24/ Live Chat support for hosting at JodoHost but every time I contact Live Chat it will take them for ever. I am on live chat right now with a security issue on my website and I have been on hold for OVER AN HOUR and every time I type a message the guy keeps...

So I built a website with Visual Studio and I need to publish the website using Visual Studio. However, after every time I publish the website I start getting a 403 error and have to make a support ticket after each time I publish. Then I get a response back saying that the problem is fixed...

I created a new domain name on my account and I have a few files that exist, index.hml and login.html. I also have a directory that exists called images. There are several dozen images in that directory. I need these file names, and I need that directory for my website to work correctly. I'm...

I am trying to figure out what is going on. I have been having nothing but trouble since I loaded my website to JodoHost. I had several issues right away that the support staff had to fix because of things configured incorrectly on the server. Once those were fixed my website stopped...

I have noticed a few security issues with JodoHost. I was wondering about them. I try to get the support staff to help me on a problem but they want my admin details to my website so that they may log in. However, I will not send this information to them because the ticket system is not...

Can you release me domain without waiting for my account to be deleted? I created a new account but I cannot upload my website because I have to wait 24 hours for my old account to be deleted. I tried to log into my old account to delete the domain but I cannot log in because it is suspended...

Please tell me what is the point of LiveChat. I created a live chat this morning, and it said "Please Wait..." for 45 minuets, and no one ever came to the chat window. I got pissed off and cancelled the chat. This is not the first time this has happened, and 99 times out of 100 if someone...

I do not know what part of random the support does not understand. I have been getting random issues for over a week where I get a error saying that tomcat engine is down. Everytime I contact support via my ticket of live chat they tell me sorry this is working fine nothing is wrong. Hince the...

Stephen (or someone else) My website isn't working and the support team will not fix it. When I type: http://www.domain.com everything works fine. When I type: http://www.domain.com/forum I get redirected to http://domain.com/forum. I have created a ticket and talked to a person...

I want to install vBulletin on my website, but I would rather have a Windows server and not a Linux server, because I need access to MySQL. I asked Jelsoft about it and they said that some web hosts disable most of the features of PHP on Windows servers. What features do you disable, and...

I have been looking at JodoHost and so far it seems like a good company. I noticed that your servers are located in the US but your company is located in India. Is JodoHost a registered company in the US or just in India? If I needed telephone support is there a number I can call to get...

I have cancelled my account, or at least I thought I did. But I am trying to create a new account now, and it is saying my domain name is already in use. I checked my past emails and there is one that says that I owed $6.95 past due from a long time ago and you will sue me to get the money...

I installed power archiver and now it automatically opens all my zip files. I only want it to open tar.gz files. I have went under options in power archiver and removed the check box to associate that file type but it still opens up with power archiver. I want to assign that file extension to be...

I need a safe off-site place to store backups of some data. Is it safe to store files in your home directory? I know that its not supposed to be browsable/accessable by the public, but I want to make sure that its really safe. Any chance someone can get to that data or that a search engine can...

I just wanted to say so far this has been the best host I have ever used. Someone would be a moron to choose a different host. I have worked with Tanmaya, Stephen and Deepak on several issues since I am a customer. Some (OK Most) were my fault as I messed up my VPS server, others were...

Can someone tell me how to take a backup of my domain and my MySQL database? I use to be able to do it with H-Sphere there was an account backup icon. But I can't find it anymore.