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    non www. redirect to www.domain.com

    Is there a way to redirect in the CP to 301 redirect to the www version of the domain? Main issue is Search Engines see the domain with the www and without the www as seperate pages. If outside links point to either version this creates duplicate content in Search Engines.
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    X-cart compatability with Jodohost

    The above requirements for X-cart are unknow to me for Jodohost Win Server(s) or WinCF server. Client has chosen to try to go with this cart software and was initially setup on the WinCF server. I am thinking it would be best to move off the WinCF server but would like some confermation that...
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    What is going on with WinCF?

    I just had the 3rd downtime of 10-15minutes in two days that I have seen. I am not wathing my site all the time so can't say if it has happend more. Yesterday I notified support with live chat about it WinCF not responding and the first response was, "The WinCF server is fine". Then ending...
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    Billing Periods?

    I added a 3 month billing period for a Hosting Plan. How/when do clients get the option to pay 3 or 1 month? If they are currently on monthly do they get the option for the 3 month on their next billing cycle? If not how can I change a customer over to the 3 month cycle? Thanks.
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    Process to get a database copied and renamed.

    I have a custom MSSQL database for a backend of one of my sites(online version is most current). I am wanting to use the same application and database for a new site, is it possible to request support to copy and rename the database rather than request a backup, download, upload to new domain...
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    Creating a nameserver for client ns1.clientname.com

    Wondering what needs to be set in a plan so that a client would get thier own nameserver alias? Thanks.
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    Applying payments from PayPal

    How do you apply a credit to an account when they are paying through PayPal. With PayPal I am getting an email from them saying I got paid. It is not crediting the account. Do I have to do this manually. Just getting started with this billing thing.
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    FTP login WinCF

    Unable to login on WinCF? I have 2 ftp clients that remember the username and passwords and neither are working now?
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    Mail Traffic = 1.9GB?

    Client hosting multiple sites has one domain with 1.9GB of Mail Traffic. All other domains range from low KB of traffic to low MB of traffic. The domain does not have any forwards or a catch all. If that domain is recieving high Quantity of SPAM and is bouncing back is that still "Mail...
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    Multiple MS SQL enterprise manager connections?

    I have a MS SQL login(accountname_datausername) and I have a client with a MS SQL login(clientname_datausername) that I also need to access. I tried to create two connections in Enterprise Manager and it said you allready have a connection to mssql2.hostdomainname.com. Right now I have to...
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    WinCF - HTTP 500 - Internal server error

    I have recently setup a plan that included ColdFusion on WinCF server. If I try to get a .cfm page I get the HTTP 500 error. Did I setup the plan correctly or Is there a server Issue? I set the ColdFusion to Include and Active. Is there more to it than that?
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    Creating domain on WinCF?

    My main account is on Win6 setup prior to WinCF server. How would I make WinCF my primary account server? It seems that when I add a domain it defaults to Win6 for the new domain. I have not become completely live so it would not be difficult to delete domains or Account and Recreate it...
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    Reqested IP address for multiple sites?

    I have been asked if I could provide a designated IP address that would cover multiple sites. Here is some of the reasoning for request is page request time not having to do a DNS search, would it make a difference? 1. One main site for central database adiministration. 2. Other related...
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    ISAPI Rewrite: Consider Installing?

    From thread: http://support.jodohost.com/showthread.php?t=568 Appologies for bringing back an old thread but rather than rehashing said posts I just wanted to ask if installing ISAPI Rewrite would be considered? It can be turned on per Domain so only domains needing it would be processing...
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    Unknown Template Errors. H-Sphere CP

    Unknown template : 'submit/misc/change_reseller_url.sbm' Unknown template : 'winuser/view.html' Trying to finish some of my Configurations. DNS propagated for my new site and the CP is slow or getting the Unknown Templates. It is slow and this odd behavior. Will Check back in morning...
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    Everything Has a seperate Username and Password?

    I am trying to understand the need for a JodoHost Reseller Login, Admin Hosting Account, mydomainname.com Account and even a jodohost forum account(I understand this one). Is there a way to put my "service" non-billed domains under one account or am I going to have an account for each domain?
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    Interested in being a Reseller. Database Question?

    I poste in the wrong thread: Other Thread Can Delete that on if you want. I like the options I have seen and the flexibility between PHP, and ColdFusion. What I have not found is the process to request a MS SQL or MySQL data base. Can it be created in the control panel or is that through...
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    Interested in being a Reseller

    Interested in being a Reseller. Database Question? I like the options I have seen and the flexibility between PHP, and ColdFusion. What I have not found is the process to request a MS SQL or MySQL data base. Can it be created in the control panel or is that through support ticket or email...
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