[QUOTE=SubSpace]
They weren’t development servers 
No, we weren’t using H-Sphere, but if that is part of the problem, then it’s not Windows 2003’s fault, but PSoft’s 
Different sites were using Perl CGI/PHP/ASP/ASP.net/Access/MS SQL, a couple of standard components as well as some self written components, so the complexity of the environment wasn’t that much lower.
[/QUOTE]
It is irrelavent where the fault lies. The point is that I would never compare my server here at home to the systems at Jodohost for a multitude of reasons so our expectations shouldn’t be the same. Every extra peice of software that is installed adds to the complexity and/or problems (if there are any) and I have even seen the exact same setups show completely different results. I definitely can sympathize with a webhost on finding a solution to problems but that is why I don’t want to do it myself. I don’t want to be an expert in adminsitration which is why I am paying someone else to do it.