Win13??

http://www.schoonersolutions.com/ down again :frowning:

Quick Test - Hyperspin Network Tools

Still down. Other Win13 sites are fine.

Quick Test - Hyperspin Network Tools

Back up now. Yogesh looked into it and got it working.
Seems the pool had crashed. Suprise Suprise. :expressionless:

And we are down yet again X( http://www.schoonersolutions.com/

Quick Test - Hyperspin Network Tools

Seems couple sites are down this time, http://www.itnovascotia.com/ also. Others seem ok.

May have spoke too soon, other seems less than responsive now as well.

Well back up now. Support still investigating why they were down as they don’t seem to know currently.

To say I am frustrated would be an understatement. We have had nothing but issues with Win13 to date and the last 3 days have been the worst so far.

I hope this can get resolved soon. X(

Guys - This needs to get resolved ASAP. I’m getting tired of live chat support telling me it will be esclated, to open a ticket, etc. I think this issue is well know enough by all that it can get looked at without me starting back openign tickets.

I’m frustrated with this and we need a fix. Please move us off this server as we were told or something else but we are tired of laying watch dog to theserver 24/7.

I am watching this now, my internet was out from 10:30am until 4pm, and I was unable to be here during the shift change like I usually am.

Thanks Stephen. It has been fine since those reports. Fingers crossed again. Sorry for my frustration but as is we jsut can’t depend on the sites and worry everytime they go down that we may be turning visitors away for good.

just had two pools with 1 site each go down, while others did not. I am checking on this now. They are both back up, just a few seconds, but something happened to both at one time.
Edit:
Think we have tracked this to a possible asp.net 2 site in a 1.1 pool causing problems for other sites.

I didn’t think you could even run them across pools like that. I thought they had to be seperate and in like version pools. Hopefully you found the issue.

It had ben fine for a couple weeks there so I have to assume something changed to cause the latest issues.

No, you can’t run them across multiple pools, but sometimes someone will want to downgrade from 2.0 to 1.1 or 1.1 to 2.0 upgrade and have a virtual dir that does not follow, it can cause some issues like this and I am checking further. An app pool CAN be in a different pool than a domain as well.

Stephen - Did you manage to track down the issue?

Still working on it overall, but the atlantic site is doing quite well now, and others generate pretty quickly as well.

Been noticing and getting reports of a few timeouts today on http://www.itnovascotia.com/ Nothing major but few times now been down for a minute or two.

I will check that site, others were fine?

It seemed to be mainly that one. We had it a few more times as well. Perhaps it was jsut an internet issue. But last night a couple of us were on it at the same time from different ISPs and it seem to die for a couple minutes, then come back. Seems like it is bogging down every so often for 1-2 minutes.

I was using win13 last night and early this morning and it was pretty responsive, I will move this to the atlantic pool and see what happens then.

Got a few more lags and outages this morning. I looked at the DNN log and it appears we are gettign SQl exceptions, which I suspect is SQL is bogging down or timing out and thus why we get delays and erros on the web side. Stephen can you maybe take a look at SQL and see if perhaps it is the bottle neck? mssql7 is what we are running on.

Ok, this doesn’t bode well - a domain of mine is getting errors too, but for SQL5.

The error is a failure to connect to the SQL server. The error line is simply this:

objConn.Open sConnString

The string doesn’t change of course, so it’s a real connection problem. Works fine 99% of the time, but I’m receiving error notifications for that line every couple of days now.

I have written my own custom error notification system, which tracks errors in my apps and emails me about them. So I can give you a rough idea of frequency.

Between 5th May and today, the failure to connect to the SQL server occurred 9 times. The latest was recorded on 25-May-2006 12:51pm GMT - just a short while ago. The first occurred 5-May-2006 8:47pm GMT. I only record the time of the first and last event, and the # occurrences in between.

Stephen, can you investigate the possibility of unstable network connections to SQL servers or some kind of SQL hiccup which may be causing connections to fail?

Surely the SQL servers aren’t hitting their maximum # connections?