Billing questions
- Thread starter Inka
- Start date
Inka
Perch
Hello
Billing told me they are charging me because I create "two more" accounts than my freely allowed 15
However, I have only created **one** additional account not two. I have not created the administrative account but it seems that you are considering it towards my limit of 15 account
Why?
Billing told me they are charging me because I create "two more" accounts than my freely allowed 15
However, I have only created **one** additional account not two. I have not created the administrative account but it seems that you are considering it towards my limit of 15 account
Why?
Inka
Perch
Then I am not understanding this correctly.
A reseller has the option of creating a "Service Account Plan" in order "host any website in your reseller account"
What happens if I create such Service Account Plan now? Am I going to have then:
1 Administrative account + 16 user accounts + 1 Service Account = 18 accounts??
That is, in one way or the other one gets charged for two accounts for managing the reseller capabilities?? I frankly thought that the service account was the one for which a reseller gets charged but I could not imagine that you also charge for the account that the reseller uses to open tickets and to pay the monthly fee ?(
A reseller has the option of creating a "Service Account Plan" in order "host any website in your reseller account"
What happens if I create such Service Account Plan now? Am I going to have then:
1 Administrative account + 16 user accounts + 1 Service Account = 18 accounts??
That is, in one way or the other one gets charged for two accounts for managing the reseller capabilities?? I frankly thought that the service account was the one for which a reseller gets charged but I could not imagine that you also charge for the account that the reseller uses to open tickets and to pay the monthly fee ?(
Stephen said:
Actually no
1 reseller account = 1 license used for reseller admin cp
other accounts (whether for your service domain or website) are treated as end-user account.
I think it's fair. Each additional license is just $0.50/month. You can host unlimited sites in each account
I was about to purchase reseller account because I thought i had this all worked out until I read this post. It seems this has caused a lot of confusion.
Please clarify for value host:
I get 7 control panels (free) but i must use one cp for reseller admin is the way I understand it.
Can my service domain be hosted in admin control panel thus leaving me 6 control panels to onsell?
Or is the submitted quote saying I get 7 control panels(free) but i must use one for admin control, and one cp to host my service domain(hosting website) thus leaving me 5 cps to onsell??
I am sure this is quiet simple to understand if youv'e already been thru the process, ie you already understand it
from my setup and i think its right (have to be confirmed by jodohost).
you need 2 accounts out of your quota for your administration account and one to host your domains.
so in your case.
you get 7 free (this is the lite host acount not value host)
1 needs to be used for the administration account - your down to 6 accouts.
the second needs to be used to host your service domains, or your company domains. - this leaves 5 free accounts.
so regards to your question , yes 2 accounts need to be used by you the company. leaving 5 accounts.
you can host unlimited accounts from the value host plan and plans above, it only costs $0.50 per an account per a month.. for any extra accounts when you have used your free account quota.
the lite host comes with 7 free accounts, two are used by you the host, and you can have a maximum of 10 accounts, meaning you can buy another 3 accounts.
<-- edit-->
you get 15 free accounts with the value host
<-- /edit-->
you need 2 accounts out of your quota for your administration account and one to host your domains.
so in your case.
you get 7 free (this is the lite host acount not value host)
1 needs to be used for the administration account - your down to 6 accouts.
the second needs to be used to host your service domains, or your company domains. - this leaves 5 free accounts.
so regards to your question , yes 2 accounts need to be used by you the company. leaving 5 accounts.
you can host unlimited accounts from the value host plan and plans above, it only costs $0.50 per an account per a month.. for any extra accounts when you have used your free account quota.
the lite host comes with 7 free accounts, two are used by you the host, and you can have a maximum of 10 accounts, meaning you can buy another 3 accounts.
<-- edit-->
you get 15 free accounts with the value host
<-- /edit-->
Thanx emagine,
As you can tell this is a subject of much confusion. The reseller page mentions 1 account for admin & rest as end user, so one assumes there are 6 available for resell. Jodo really should find a better way to express this more clearley concerning the actual resellers web site hosting. I'll signup anyway as myhosting will mainly be my design clients.
cheers
As you can tell this is a subject of much confusion. The reseller page mentions 1 account for admin & rest as end user, so one assumes there are 6 available for resell. Jodo really should find a better way to express this more clearley concerning the actual resellers web site hosting. I'll signup anyway as myhosting will mainly be my design clients.
cheers