MAKhosting said:
Yorri,
That is one good point you have there. I hope the transformation does not have to many troubles arrise. I have only a few clients right now, but problems for a few clients = because of the switch is just as bad as many.
Well I am being told 1 of the problems is not because of Psoft..so I will accept that because the problem was never acknowledged formally beyond...it is fixed.
I am being told that one of my other problems are my fault even though I had been running my site that way for months without error and even as little as a few days ago.
Then there is the other 2 problems
1) I haven't heard word about yet and the other because of negligence.
so I have no idea what to think...all I know is that problems keep appearing everytime when we switch stuff...although I have to say that this one didn't have AT the time of switch...but I do know that installations were going on and my experience with other hosts is that everything seems to work perfectly until they install or upgrade new software..This is a common problem and should not be ignored as minor.
For example. I was with Webhost4life and didn't have ONE problem for a year and a half and then they decided to install spam software...well only about 95% of my emails were getting through to me and then even some emails couldnt' be sent out. Of course I wasn't aware of this until I started getting complaints that I wasn't answering emails. Unfortunately I didn't know that they were being sent and they were not all being bounced back...they just mysteriously disappeared.
I guess I should expect that there will be problems but it seems that over the last few years...90%+ of my problems would have been prevented if it were not for bad software installations or upgrades or proper testing (not saying this is Jodohost because we already had a discussion about this) but not that Jmail isn't working ....well why isn't this tested? It is such a simple thing. Or why isn't ASPImage tested..AGAIN SIMPLE AND SHOULD BE DONE..Why wait till a customer has problems??? I don't understand. If you say you support it...test it.
We all know what happens when software gets changed, installed, or upgraded...even something as simple as a security update has broken many things on servers I have dealt with which has caused the complete application to not work just because I happen to use the ONE tiny peice of code or object or db driver that it breaks. And it's not a simple if else statement. I mean I cannot use a specific security update that happened in Sept or October because it breaks the Access Data driver. Updating the db drivers to version 7 or 8 didn't even help...then I found that ms knows it's a problem but hasn't fixed it...although has released 2 patches since. Good thing I had backups for that server I tell you...to revert the OS to before I did that Security update. Of course...then it worked again. Sure this is a MS problem but since web hosts are in this business I don't understand why they continue to allow these problems to happen when simple testing would turn up some (of course not all...I am not that niave) of the simple preventable issues.
Anyway..I am just tired of dealing with problems every few months....something I have been dealing for years.
If the service wasn't so amazing here I would definitely go elsewhere as I have many times before. I don't have time for this every few months.
I just wish I had the money to run my own server but that is impossible at this time.
