jodohost support center is in India/Delhi and data center is in US. What amazes me that with this setup they are able to provide seamless on time technical support. Even the data center shift.
For me to support a web hosting company data center remotely is a scary thought.
How do they do it ? I wonder what kind of GUI tools they would be using ? May be terminal services for Window and something like VNC or EXCEED for unix ?
Any input from jodohost staff would be appreciated.
For me to support a web hosting company data center remotely is a scary thought.
How do they do it ? I wonder what kind of GUI tools they would be using ? May be terminal services for Window and something like VNC or EXCEED for unix ?
Any input from jodohost staff would be appreciated.