Licensing Error

GTHMPSN

Guppy
I have a third party control (scrolling datagrid) that uses Xheo licensing. It has been working correctly for over three months and all of a sudden it is returning an error that it is missing a plsk file that never existed in my application. The same web app is working on two dev boxes and another production server.

Any one else having a similar problem?




Xheo suggested:
The most likely problem is that the server?s machine key folder has become corrupted and the Crypto API provided by the CLR is malfunctioning. They will need to contact their ISP and have them remove any invalid entries from the C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys folder as well as ensuring that the ASPNET user account has read/write permissions to that folder.
 

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Support fixed the issue this morning. There was a permissions issue with a local folder on the server that ASP.NET needed to have read/write permissions to. Basically they reset the permissions and it now works fine.

Here was the suggested resolution from Paul Alexander at Xheo

The most likely problem is that the server?s machine key folder has become corrupted and the Crypto API provided by the CLR is malfunctioning. They will need to contact their ISP and have them remove any invalid entries from the C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys folder as well as ensuring that the ASPNET user account has read/write permissions to that folder.
 
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