I've having a big problem here, and support doesn't seem to care.
I have a website that is connecting to two different databases on MSSQL8. I've reported slowness over the last few days, and today I even pointed support to where I believe the problem is. One user has almost 200 connections open to a single database, and the server has (at times) 800 connections open simultaneously.
The only answer I seem to get back from them is "check it again" This has happened 4 times now! This issue keeps on reappearing, probably becuase support is closing the connections and the website (or application) in question is reopening them!
As of right now, my major site (major is figurative) is absolutely down. It's been down the last 3 hours. The only answer from support? "Check it again"
What do I need to do in order to get this corrected?
I have a website that is connecting to two different databases on MSSQL8. I've reported slowness over the last few days, and today I even pointed support to where I believe the problem is. One user has almost 200 connections open to a single database, and the server has (at times) 800 connections open simultaneously.
The only answer I seem to get back from them is "check it again" This has happened 4 times now! This issue keeps on reappearing, probably becuase support is closing the connections and the website (or application) in question is reopening them!
As of right now, my major site (major is figurative) is absolutely down. It's been down the last 3 hours. The only answer from support? "Check it again"
What do I need to do in order to get this corrected?