Problem Creating new CF accounts

[manopb]

Ticket# GJN-62172-108

When creating a new CP account on a CF plan the system hangs after inputing the domain name. It just comes to a dead stop. I have been waiting for over 30 minutes and the page is still loading.8o This is Cluster 1.

 

[Stephen]

We are checking it, also bringing in a new CF server REALLY soon.

 

[manopb]

The signup page is still loading.;(

 

[Stephen]

if you turn off coldfusion activation at signup it will work.
we can then aid you to turn cf on.

 

[manopb]

How about aiding me in adding a domain to an existing account. I can wait for the new server for the rest, if it goes online as projected.

Ticket# EJS-96499-402

 

[Stephen]

ok, actually jsut go to the plan that domain is being added to and turn off the activation and it should add then

 

[manopb]

Ok, site has been added, but throws an error when turning on CF.

 

[Stephen]

yes send a ticket we will manually enable

 

[manopb]

The ticket was in and posted above. Ticket# EJS-96499-402.

In this case you're saying one thing and ticket support is saying another.

When I got the latest response from the ticket. I removed the domain.

If you can still help me out I will add it back, unless the new server will be available prior to noon Eastern time.

Thanks Stephen.

 

[manopb]

So, can this still be done?

 

[Pratik]

Its done already kindly check out your ticket Please.

 

[manopb]

Thank You.