Scheduled Maintenance Announcement - Hsphere Control Panel Upgrades - Saturday 11:30PM CDT (UTC-5)

SachinK

Perch
In an effort to bring more services and features to our clients, we will be performing a major control panel upgrade starting 11:30PM CDT (UTC-5) on Saturday, October 20th, 2012. Here the control panel will be upgraded to Hsphere 3.6.0 SPU53.

New features that will be made available are:

1. PHP 5.3.17 Support (Default version on new servers. User selectable on existing.)
2. Mysql 5.1.63
3. Windows 2008R2 with IIS 7.5 (on new Windows web servers only)
4. Allowing "0" (zero) priority for MX records
5. X-PHP-Script header will be added e-mails sent through forms/scripts.
6. SSL Generation defaults to 2048-bits key length, allowing SSL Certificate management without support aide in most cases.
7. BIND to 9.6-ESV-R7-P3
8. phpMyAdmin to 3.4.11.1
9. phpPgAdmin to 4.2.3
10. JDK for Linux to 1.6 Update 35


Please note, MySQL DBs will remain on version 5.1.49 for now and we will be upgrading DB servers for MySQL 5.1.63 one by one. There will be a separate announcement made for this, along with the possible schedule.

Upgrade process -

Hsphere upgrade of entire cluster will be done in phases.
Expected time to completion - 48 hours.

The first phase being the control panel server itself, this will involve the control panel services being completely down for about 3-4 hours.
Control panel will again be intermittently down at various times during the rest of upgrade process.

Linux web, and mail services will be updated next.
Estimated Webservice downtime is 30-60 minutes per Linux webserver.
Estimated mail services downtime is 30-60 minutes per mail server.
We shall post it on the fourms about the servers that are going to be upgrade in line.

The next phase will be server upgrades of windows servers and MS-SQL Servers.

We will strive to keep all outages to as minimal as possible, but up to 3 hours time is to be expected during the permissions changes. It may be some slightly longer than this but we will provide updates as frequently as possible on our support forums for each server as we upgrade. We do not anticipate web services offline for the entire 3 hour period above, but plan to have maintenance on each server this period of time. At least one reboot will be required for each.

All the overview updates for this process will be made available on this support forum thread:
http://support.jodohost.com/threads...s-master-update-status-sat-11-30pm-cdt.23991/

[Note - Do read above thread for complete details of this upgrade]

Before this upgrade commences, we will be updating all our Windows and Linux servers to the latest OS patches.

You can find the details for reboots and maintenance on the below support forum threads:
For Linux Servers - http://support.jodohost.com/threads/cluster1-linux-server-updates-and-hsphere-upgrade-details.23990/
For Windows Servers- http://support.jodohost.com/threads...er-updates-and-hsphere-upgrade-details.23989/

Our goal in this upgrade is to bring as many new features as possible, but in a manner with the least impact on your site and business ventures.
 
Control panel services is started, Now we are going to upgrade control panel.
 
Control panel upgraded successfully. now we are going to update on ns server.
 
We are going to upgrade our Hsphere mail server, this will be done in two phases. Initially, we will only upgrade mail11.myhsphere.biz. This mail server will be monitored for next 48 hours for any post upgrade related issue.
Once all clear, we will upgrade the remaining mail servers in this cluster. All the overview updates for this process will be made available on this support forum thread:

http://support.jodohost.com/threads...rver-upgrade-friday-11-30-pm-cdt-utc-5.24045/

We shall commence the upgrade from 11:30 PM CDT 26th October 2012. Mail services (POP3/IMAP/SMTP/Webmail) can be unavailable up to 3 hours for any unexpected issues during the upgrade process. This upgrade will bring Antivirus processing improvements.

We shall try to keep the downtime as minimum as possible. We thank you for your co-operation in this regards.
 
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