Section within your site is not needed

E

Emagine

Perch
Staff member
on the following url

http://www.jodohost.com/help.asp

you have this section :

Although it is recommended that you use our ticket system, customers may also contact us for support on the following email addresses. These are directly fed into our ticket system and you'd be emailed back with a ticket confirmation email:

Shared Hosting Support: support@jodohost.com
Reseller Hosting Support: resellersupport@jodohost.com
Billing Support: billing@jodohost.com
(Please always mention your user name when contacting us by e-mail)

but you don't accept them via email anymore
 
We will begin accepting tickets via email shortly once we have tested and deployed a new support system we are working on
 
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