Thanks!

To Stephen and all the tech support guys (Yash, too!),
Thanks for the help you give. I am quick to start asking questions and publicly question your abilities when things go wrong, but have been lax in giving public praise and equal time to when you work things out quickly and politely. I know what it feels like to be blamed when it's bad and forgotten when it's good, and I never intend to do that to others.

I know - it's your job, and you're supposed to do it. I just want to thank you for doing it well.

Gary
 
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