Features Required Optional Complete new systems X Upgrade of an existing system X Exchange/enhancement of modules X Network Management X Usage Collection X Mediation X Roaming X Service Provisioning X Rating X Real-time rating X Service Management X Tariff Management X Discounting X Billing process (Invoicing) X Revenue sharing X G/L accounting X Payments and clearing X Dunning X Inventory Management X Account Management-Customer/Partner DB X Interconnect management X Wholesale management X LCR X On-line billing X Customer Care X CRM-Systems (incl. Churn management) X Workflow Management X Electronic Bill Presentment & Payment X Web Customer Self-Care X Trading Partner Management X Content Management X Content Provisioning and Billing X Pre-Paid System X Post-Paid System X Integrated pre- and post-paid system X Fraud Detection X Revenue Assurance X Data warehousing/Data mining X Integration/Interfaces/Messaging X X means YES