Recent content by Mary Jo

You are a sweetheart. :D I will e-mail you that info from my home account - clanmcclain - so you will know it's me. Really - I am a software genius - I just hate setting this all up - I am tech inept... We have three main accounts for staff, but we also have numerouse accounts for our...

And where is the control panel you are talking about? I am assuming you are not speaking of the Windows control panel, correct?

Okay - I hate to be a dummy - how do take a screen shot? I know I hit the key "print screen" correct? How do I paste it into this reply? Added: I can take the screen shot and paste it into Word, but I cannot paste it into this reply.

Hi - What do you mean - who was I dealing with and our ticket ID? I did not set our accounts up, so I have no idea what you are talking about!! :) We are a nonprofit and we had a volunteer tech lady who set it all up for us. I can get you our e-mail addresses and passwords, anything else you...

Our service went down for about 24 hours yesterday, and when webmail came back up, our e-mail accounts were no longer valid. The person who set up all of our e-mail accounts is no longetr available to us - can someone tell me how in the world we can get our e-mail backup? We have no idea what...