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  1. Pratik

    Web 6 CLuster 1 is down

    the server is now up and running.
  2. Pratik

    CL1Win17, winCf, wincf4 and MSSQL11 are down

    CL1-WINCF4 is now up and running
  3. Pratik

    CL1Win17, winCf, wincf4 and MSSQL11 are down

    cl1-MSSQL11 is now up and running.
  4. Pratik

    CL1Win17, winCf, wincf4 and MSSQL11 are down

    The server is hung Due to a USB drive that we had moved server from and it is bad, keeping node hung and down in reboot. We are on way to DC to sort this out at the moment.
  5. Pratik

    CL1-Win20 and CL1-Win30 not responding

    Cl1- WIN20 is now up as well..
  6. Pratik

    Mail5 quick maintenance - November 21st at 01:00 am

    We shall be stopping qmail service on mail5 for a quick maintenance. Mail services will be stopped for 5 - 10 min. we shall update this post just before we stop the services.
  7. Pratik

    DST ends tonight

    US DST will end tonight and be back to Standard time after 2:00 am .
  8. Pratik

    MSSQL-4 is down as node has memory issue.

    We have gone on remotely and set server to power off to check it further in person, as continued cycle of reboots is not good for the server. A tech is on the way to the datacenter now
  9. Pratik

    MSSQL-10 and WIN-11 are down - Node memory issue

    We have gone on remotely and set server to power off to check it further in person, as continued cycle of reboots is not good for the server. A tech is on the way to the datacenter now
  10. Pratik

    MSSQL-4 is down as node has memory issue.

    Mssql-4 is down as the node on which its located has memory issue and we are checking it out.
  11. Pratik

    MSSQL-10 and WIN-11 are down - Node memory issue

    MSSQL-10 and Win-11 are down at the moment as the Node on which they are is having memory issues. We are checking it out.
  12. Pratik

    Hvm19 Node Issue

    It seems to be a network issue and we did a reboot, the server came up and then windows went to black screens, and network went down again it now seems to be some hardware related issue. Guys are on site now checking it out. Will keep you updated.
  13. Pratik

    Hvm19 Node Issue

    We have to reboot hvm19 as its network was not responding. The server will be up shortly.
  14. Pratik

    Plesk Mysql server down

    The server is now up and running.
  15. Pratik

    Service Unavailable - win16

    We do have the monitoring program running on all production servers but it cannot probe each and every application pool on the server, it does check if the IIS services are running or not, however if there is a application pool crash it do not get reported. We shall explore if there is a way to...
  16. Pratik

    Scheduled mail4 urgent maintenance at 6:00 am Tuesday March3 - Completed

    We will be doing g mail4 urgent maintenance approximately at 6:00 am Tuesday March 3rd CST. We have found raid is good at the moment on the node but signs of trouble can be seen, So we are moving to new server node asap, And we will need to stop service for a short final sync and IP move for...
  17. Pratik

    Web 10, Web 11 and Web 17 cluster 1, PgSQL 1 cluster 2 are down - Resolved

    we will be getting the webmail server for cl2 soon, working on it.
  18. Pratik

    Web 10, Web 11 and Web 17 cluster 1, PgSQL 1 cluster 2 are down - Resolved

    pgsql1 DOT gohsphere DOT com is also now up and running.
  19. Pratik

    Disk Usage

    The quota issue on linux web servers have been fixed for the account you were having. The issue happens somtimes on web servers mostly there is no definite pattern as to why this happens we have been working with parallels on this for quite some times and they have put up a KB specifically for...
  20. Pratik

    VZ5 - Storage Array Problem

    There are 3 VPS on the VZ5 machine that are not responding, there seems to be an issue with the storage array. We are working to resolve this ASAP and bring the servers online from another node.
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