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  1. Atul

    Disc Space Usage

    It has not happened so far. However if that happens we can transfer account to new server or add disk capacity on same server etc.
  2. Atul

    I am not happy

    We found a way around for 2Checkout empty cart problem. When you want to add funds to domain account, ask billing @ jodohost.com to raise a Debit Note for that amount. When Billing Dept. raise a Debit Note in your Domain Account, you will receive an email, using the link or from your Domain CP...
  3. Atul

    Price Change

    It has not been changed since we introduced it more than a year ago. We do not see any need to increase price of this plan or any other reseller plan in near future. Also, since the time of launch, we almost doubled Reseller Plan resources while keeping prices same.
  4. Atul

    Can't Login to any control panel... hangs

    We are doing full backup of CP. It will be over in next 30 minutes.
  5. Atul

    I am not happy

    1. Paypal does not support your country for this reason you could not add funds to your domain account. 2. 2Checkout/CCAvenue are third party CC processors. There is wait period by 2CO for fraud check. We wait for this reason. If we do not, and 2CO cancel payment we end-up losing money to...
  6. Atul

    How to redim commissions earned from Affiliate Program?

    You can get it credited in your JodoHost account or sent to your paypal account. We can also credit it in your domain account if you want. Just write to billing @ jodohost.com.
  7. Atul

    Questions about JodoHost

    1 - We have 13 full-time poeple working on technical/support issues. In addition 6 full-time people in sales/billing, out of this few are quite good in Level 1 issues.
  8. Atul

    PayPal IPN

    We are using IPN alongwith several our resellers. Moderating account does not stop automated payment processing by Paypal. When a paypal payment is made, in moderated accounts, you will see a statement like (paid $ 00.00) out of $ 00.00. This indicate that paypal payment has been made and...
  9. Atul

    Reseller Question: Server Patching & Customer Service

    SLA - Please visit - http://www.jodohost.com/sla.asp Patches/Virus - We have team of in-house system administrators who constantly update servers against virus and secuirty holes etc. Customer Support - All phones are handled in our 24x7x365 Support Center in New Delhi. LiveChat/Tickets...
  10. Atul

    Live Chat?

    Yes certainly, there are 3 in office at the moment. Also I am logged-in. Please try again.
  11. Atul

    Spamcop - Blacklist?

    204.14.104.85 was removed from the list in few hours same day. We are working on 204.14.107.193 it should be OK shortly.
  12. Atul

    Spamcop - Blacklist?

    They are expected to remove IP from their list, in few hours from now.
  13. Atul

    This is a joke???????????

    1. JodoHost has nothing to do with person who has registered this domain. We are serious business. We do not conduct unethical business. Also we have clearly mentioned at our site that domain is not our business, hosting is. Domain service is provided by Directi. It is governed by Directi...
  14. Atul

    What's happening????

    Your domain is paid for. It is currently "Order Locked in Processing". We have raised ticket with domain registrar to fix it. Generally domain registration through paypal is pretty smooth and instant. However in your case, payment did not credit automatically to your domain account. Also when...
  15. Atul

    Stupid question...... what's a "jodo" ?

    Jodo in Jananese means Land of Pure. In local language here Jodo means "Add". Jodo in Buddhism means salvation through following certain way of life.
  16. Atul

    Domain Purchase

    Two person works in Billing Dept. It is staffed 12 hrs, 7 days. Sales is capable of handling any emergency billing issues on 24 hrs basis. All paypal psyments get credited instantly. Billing do not check paypal domain registration because it is automated process. Billing checked paypal...
  17. Atul

    You guys are great!!

    Thanks for your comments. Here at JodoHost, we are relentless making every possible efforts to delivery hosting services as promised. From the day we started our hosting services, we read each of the customer comment that is critical of our services. We then ponder what we would have done to...
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