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  1. Z

    am i complicated, or JH is complicating issues?

    Why don't JodoHost seeks more money from gaining more clients rather than from their old clients? I think the primary income resource for JodoHost is the over usage they try to get from old clients. by paying 10X what the client should pay JH knows very well that HSphere doesn't support...
  2. Z

    am i complicated, or JH is complicating issues?

    you didn't preserved the data, you refused to move it to another or separate account, and they are only MBs for only 1 user account I will move to shared hosting. Now you are refusing to resume the account for $5 after I paid more than $113?
  3. Z

    am i complicated, or JH is complicating issues?

    and now, we are at the end of the month, i am out of credit, JodoHost will sure say it is not of our business, but i paid the bill but only $5 is remaining, ONLY $5, and JodoHost is saying we WILL KEEP ACCOUNT SUSPENDED until we receive the $5, i paid over $115 this month and only $5 left, and...
  4. Z

    am i complicated, or JH is complicating issues?

    I signed up for this reseller account at 3/22/08 after 8 months of suffering from win5, i moved some accounts back to cluster 1 and down-graded the plan 10/22/08. I am on the down-graded plan for 9 months having only 2 suffering accounts there on win5 you should consider that I am 5 years old...
  5. Z

    am i complicated, or JH is complicating issues?

    Thank you very much for the discount. I signed to pay the bill, but found that it increased to $179.61 the amount to be paid is $179.61 please I need only a backup of one account there? I don't know why all this is being happened, I accepted the payment after the discount and already...
  6. Z

    am i complicated, or JH is complicating issues?

    Yes, he is using this BW, but not some huge files, only 1 single silly flv file that was removed.
  7. Z

    am i complicated, or JH is complicating issues?

    I know this and I also appreciate this, and would like to add that this whats make JodoHost different than any other host, the support we have. This only happened twice since 2005. I'd like to add too that it is not a matter of paying bills, If I upgraded to higher plan is that means you are...
  8. Z

    am i complicated, or JH is complicating issues?

    Hi, I am reseller with JH since 2005, I've 3 reseller accounts and 2 Windows shared accounts. I've a reseller account on cluster2 "HostingHosts" a client whose website is 300 MB withdraw a bandwidth of 100GB in a mo, which raised a payment of $147.5 against me. I tried to have any discount...
  9. Z

    Account Transfer Services!!

    Hi, Is the Account Transfer Services topic is the General Announcements forum still valid? http://support.jodohost.com/showthread.php?t=5591 I asked for this service and I got a reply: n.b.Although my request was moving an account from cluster 2 to cluster 1, but will this make any...
  10. Z

    Extra Disk Space

    same for bandwidth too, charge $100 for an extra 100GB of bandwidth per month is too expensive I get 1 TB of bandwidth for only $5 in other places
  11. Z

    lost admin email

    you said in your reply: How can this help me :) I can't access the account or access the email, I lost the pass.
  12. Z

    lost admin email

    Hi, I have a reseller account on cluster 2 the admin email was hostinghosts@*****.com I lost the admin email, I don't know i think gmail terminated account since I didn't use it something like this?( I am trying to reset the password with no success for sure since it goes to the email...
  13. Z

    First time I loose a client @ JodoHost

    I see that the issue as you say was client side? I doubt this I think it was something server side, because the site was down for about 12 hours for all visitors all around the world. yes, it is now running fine, but this was not the case when I submitted the ticket trice. The screen shot was...
  14. Z

    First time I loose a client @ JodoHost

    JodoHost support let me down for the first time since 5 years (may be more), [RS #DET-61720-929], the site was not loading at all, they answered me twice and with each response I notify my client that the question is solved. While it was not at all. Yes, it is my fault that I didn't check...
  15. Z

    virus attack on server

    I'd like to add that the HSphere default page even get injected by this script.
  16. Z

    virus attack on server

    I am sure of this, especially no other clients on server reported any similar issue. beside this, I moved him from cluster 1 to cluster 2, so the servers changed and it was the same. less than 6 hours and his files were infected again. how can anything change the default.asp page and how...
  17. Z

    virus attack on server

    Hi, I've a client who is facing a virus attack on his account since 1 month, the default.asp file get infected by a javascript virus. whenever he uploads a new fresh copy, it gets infected within 6 hours. I mailed support many times without any success, they say upload a fresh copy and our...
  18. Z

    BIG Billing Issue

    so, JH should remove this charge, since it was showing that only 800MB was used out of the 1GB.
  19. Z

    BIG Billing Issue

    Re: extra charge yes, I did. no progress in case.
  20. Z

    BIG Billing Issue

    extra charge Hello, I want please to waive the extra charge discussed here: http://support.jodohost.com/showthread.php?t=12372
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