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I think this is a job well done. I am sure our customers will agree with it.

Your money was refunded on March 25.

You had opened an account with us sometime ago and paid for whole year. You wanted a refund under our money back guarantee. You had filled-in cancellation form on March 8th. Our Billing Department, as per our standards procedure sent an email to confirm cancellation request at email ID in our...

Most likely your request has already been processed. Please email us at Billing or PM me.

Can you PM me your user name or account ID

If you are using mail4, the issue was caused by a clever spammer. We found him today and suspended his account. This kind of situation normally do not happen.

1. You will have 6 individually configurable domains in H-Sphere Control Panel. 2. When you FTP server with your username/pwd, you will see 6 different folder for each of these domains.

President was visiting India from last few days. He signed a historical deal with India, where India will open civilian Nuclear Reactor for IAEA inspection. Indian can also buy civilian Nuclear Reactor from US and elsewhere for power generation purpose. Before leaving for Pakistan he stated...

It takes us 24-48 hrs to setup your anonymous support. We charge only for active account you have and not the unused accounts.

This is an optional feature, you can signup anytime.

I have seen a new domain sometime resolving in few hours.

Contact LiveChat. We will help.

1. Additional IP is $ 0.50 per IP per month. 2. For getting a dedicated IP, all you need is to activate it on the domain you want it for from within the End-user CP. It becomes available immediately. 3. Custom Name servers are created at domain registrar. IPs for the same you get when you...

The easiest way would be to allow your customer to pay directly at 2Checkout. It seems you have already enabled 2CO in CP. Give following instructions for payment: 1. When you signup, please select select 2CO. 2. You will be directed to 2CO site where you will input your credit card...

We are implementing many new things to make our Technical Support Top Notch and give our customers unique experince. Our Shared and Reseller customers will benefit from these efforts in next 30 days onwards.

You can FTP your service account with FTP details. These details are in the email that you received when you signed up for your service plan and activated it. Upon login, you will see all domain folders under that account.

Premium Bandwidth costs significantly higher. We do not comment on business model of our compititors. However compare Multiple Domain Hosting limited to few hundred domains verses unlimited in our case. By limiting number of domains, a Host can somewhat control Bandwidth usage. In our...

Billing Department has corrected it and replied to you.

We use Summary Disk Usage. H-Sphere monitors your average disk usage for the disk usage cycle. From the beginning of this cycle, summary readings of each daily scan are added up, and the cumulative amount is divided by the number of days elapsed since the cycle starting date -...

Please write to billing @ jodohost.com. It will be corrected.