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Ok, you said you got my ticket....should I resubmit it?

yep, have logged in, but what i'm suggesting is: Log into my cp & view tickets I get redirected to support center where i must....... LOG IN AGAIN BTW if I've got file manager open at the time i'll end up with about 4 different windows open :) I do like your forums & being new here maybe...

I stephen just testing or have we moved to a new system unnanounced? Heres my ticket thanx in advanced... Q: Sorry I know this Q. has been asked a million times from others but can you confirm: SHARED SSL: To use shared ssl I need to use a dedicated IP address? I cannot use...

Hi, submitted a ticket about 10 minutes ago, went to cp to check status & redirected to a new support center! Logged on there & No evidence of my ticket there though? So now to submit/check ticke must logon to cp & then again at support center? I appreciate you are bringing in a new support...

There is a patch fo bug in mysql4 that i had to install patch on my machine at home. I'm searching for the link....

I'll double check the code though it maybe case sensitive error. Has the patch been installed?

The code is fine...just moved entire site from other host, getting other errors & the table does exist.

see my ticket: 56177 mysql setup error?

Hi, getting errors with my asp app using mysql....has the patch for 3.51 drivers been installed to mysql 4

Hi I see there is a zip & pdf download available for end users....does one exist somewhere for resellers?

For others: The link info/change url...in the menu does not apply to the resellers jodohost account cp url.

Well live chat would be fine but support is offline. The Q is : The url http://cp.m****here.biz/psoft/servlet/psoft.hsphere.CP is not one I will remeber so is this the only place i can submit a ticket from?

If i goto url:http://cp.mycp.com.au/psoft/servlet/psoft.hsphere.CP & enter my reseller p'word & id I get :No such user tch

Ugh, I have more logins than I can poke a stick at. In http://cp.m****here.biz/psoft/servlet/psoft.hsphere.CP I changed my URL to cp.mycp.com.au...which asks me to logon...are you saying I must keep the http://cp.m****here.biz/psoft/servlet/psoft.hsphere.CP to submit tickets?

From my service account? ....support center...make a ticket?

Ok having a problem creating a account so logged into cp & created a tcket. But I think I have submitted this ticket to myself? Where are the links in my admin cp? Only one could find are under ticket administration...

even jodohost gets confused 8)

Thanx emagine, As you can tell this is a subject of much confusion. The reseller page mentions 1 account for admin & rest as end user, so one assumes there are 6 available for resell. Jodo really should find a better way to express this more clearley concerning the actual resellers web site...

I was about to purchase reseller account because I thought i had this all worked out until I read this post. It seems this has caused a lot of confusion. Please clarify for value host: I get 7 control panels (free) but i must use one cp for reseller admin is the way I understand it. Can...

Ok I just read a thread where this was asked but not really answered... Are there ready templates I can use/modify for reseller/system/corporate site..whatever you want to call it? Or do I have to build a site to sell web hosting?