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The Network Outages thread says one or more switches are not working - maybe we're getting close. I hope Stephan/Jodo follow up on this with some info on what might be done to protect against this in the future.

I'm concerned that I can't see any of the CL1 name servers.

What concerns me the most is that this problem seemed to begin 14 hours ago: You would think in a data center the electricians would check things thoroughly - it sure looks likes they somehow failed to identify the problem. This is a VERY serious outage now, and going into the weekend...

Still no responses from CL1 name servers. It will probably take hours for all the Outlook users to clear their cache and start receiving emails....

The Twitter update says it's a power issue. It appears to be affecting all Jodo servers.

Yeah, when customers start calling because they can't even email you...that's bad.

Sure looks that way!

I've had multiple hosting accounts 'hacked' - where the hacker creates a NEW email address and proceeds to use that for sending spam... I'm getting to know the Jodo abuse folks really well! Is it possible to get info on when an email account was created, as well as the IP address it was...

I've recently had several instances of compromised e-mail accounts sending out spam. Is there anyway - at the reseller level - to monitor email usage? After getting the abuse email from Jodo I can see these are using several GB of Mail Traffic - I'd love to be a little more pre-emtive and...

When is this normally done? I was working on a site yesterday, around 3:00pm CST and stopped when I had several folders with ownership issues. As of this morning (currently 11:30AM) the permissions have not been reset. Obviously it's not been a full 24 hours, but I assumed this auto script...

So far so good! Did you clean out the gremlins and stuff?

I'm doing some work on a couple of sites, so I've seen how quickly you're getting it back online - thanks! I was showing a site to a client early today when Web16 had a problem - I knew if I stalled long enough it would come back up...hey, let's talk about SEO for a few mintues.... We're...

That's good - I'd hate to learn it was one of my sites causing all the headaches! (BTW, poor Web16 is dead at the moment :( - Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.

Thanks - I should be working on a couple of sites on these servers, so I'll be sure to update trouble tickets if they go down again! I do have a question: as a reseller, will you notify ME if one of my sites has a malicious or abusive script? Sadly, most clients would probably ignore such...

Seems to be getting worse rather than better. Perhaps now is the time to move all sites off to the new server? I hate to go through all that hassle if there is a fix soon... How cumbersome is moving a site? Will e-mail and MySQL be affected?

Web16 has been down for quite a while now... At least this time the error log shows error messages! [Thu Jun 28 13:23:58 2012] [error] [client 75.137.40.210] FastCGI: comm with (dynamic) server "/hsphere/shared/php5/bin/php" aborted: (first read) idle timeout (30 sec) [Thu Jun 28 13:23:58...

I'd also like to know a definitive answer to this. When we develop a custom module and use the installer - Joomla or Word Press - we can not edit those files again. We have to submit a ticket to reset permissions. Although this is not a huge problem, it's definitely a hassle if we're doing...

"Block China" just sounds so easy... Thanks, and the thank goodness for 'moderate everything'! I might look at blocking a couple of blocks since I had so many from 113.3.52.x and 110.72.49.x - and maybe add these same ranges to htaccess blocks just so I feel a little safer. There's nothing...

I've noticed a sudden increase in sign-ups - all of which are fraudulent. I was checking through them this morning, and the vast majority of the IP addresses are from China. Is it possible to block ALL access to blocks of IP addresses from China? I'm talking about everything - sign-ups...

Not sure if you're still tracking the issues with this server: 12:02 PM - Error 500: Internal Server Error 12:04 PM - Error 500: Internal Server Error 12:06 PM - Error 500: Internal Server Error 12:08 PM - Error 500: Internal Server Error 12:10 PM - Normal again Not sure if it started earlier...