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We're testing (i.e. very low volume traffic) a Joomla based website on a Windows/IIS server, which mostly works fine except for the occasional MySQL database connection error for no reason we can determine. We thought maybe it was a problem with the website server (which is one of the earlier...

Hi, I've created a "MSSQL Login" and then a "MSSQL database" but how do I assign dba rights/permissions to a user so they can connect and add tables? When I edit the database settings and I click to add a database user the screen does not provide any options in the "MSSQL login" dropdown and...

Hi, I've a client who mistakenly lost all emails downloaded on Monday due to an error with Outlook. I understand JodoHost do regular backups but I seem to be having no luck getting a restore of this client's email. Do the email servers get backed up and if so why is it not possible to...

Hi I cannot log into the Cerberus Helpdesk and have not been able to do so for over a week. I sent an email to reseller support but the problem has not been resolved and am now not getting any reply from reseller support on any queries I submit by email. Before suggesting again that I must...

Hi, I've a client who's wanting to use WebDAV. I understand that this is not enabled 'for security reasons' and am wondering what the alternatives are? What my client wants to do is create an auto-update feature in a client-side application (writen in VB.NET). In other words, the...

Any suggestions/advise regarding this are appreciated. I manage a number of websites (not yet hosted under my reseller hosting) that utalise ASP (to a limited degree). My intention is to covert these all to use PHP instead of ASP so that I can move them onto Apache. I am currently planning...