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I have a couple of Joomla installs and am running into the 2MB default upload limit on files. I need to upload audio files that are between 5MB and 10MB. From what I've gathered, on a shared server, the php.ini file cannot be modified. I know that some values can be overridden by the...

Just a follow up... I tried signing up for an account via my external link -> that seems to work. Prior to this, I was attempting to sign up via the Signup menu inside my control panel. This is the way I've always signed up (I don't currently allow customers to sign themselves up.) Not...

I have been having this problem today. On the last step, after seeing the Billing Summary, I click the next arrows and it just sits there. In IE, the progress bar gets about half way and then just stops. I submitted a ticket [JH #AIJ-63883-260] and the support staff were able to create a...

I'm actually a reseller and have a question from a potential new customer. They wanted to know how many domains/users are allowed on a given server and how the load is monitored so that response times are acceptable. I looked for this answer in the forums and other documentation but did not...

I was able to log in with the admin account, but things did not seem quite right (as timruns mentioned). In fact, I updated one of the skin settings, clicked update, and the the site would not longer come up. Gave me a "parameter cannot be null" error message. I've wiped the install...

I used the AquaStudio tool to manually modify the password to the same as my new user that I registered...so then I was able to log in as the admin. Not sure what the actual admin password was set to, but it was not host/admin either. I've cancelled the ticket. Thanks for you help - it...

I installed Dot Net Nuke 4.4.1 today...the install seemed to go fine. However, I cannot log in as the administrator/superuser. I left the installation template with the default settings. I thought the username/password would be host / dnnhost, but that did not work, so I tried...

I've got a client that is using Jack's Formmail.php script to send mail from a comment form on their website. This has been working OK, but as of a few days ago the mail sent through this has been showing up 48 hours later. Is there anyone else seeing this? -Dan

I went into the DNS settings for each of my domains - some were still showing the ***.com NS setting. I restored the default and it updated to the ***.net NS. However, I'm still confused about this error I'm getting when I check the DNS settings (checkdns.net)...

I created a new reseller account here, and after everthing was set up I decided to change the service domain. I did that and everything SEEMED OK, but... 1. The original zone I created cannot be deleted. It says it is, but it is still listed there. I get an error when I click on the edit...

Actually I think I fixed it... I resubmitted my plan, created a new account and it had the new instant alias.

I added the new zone and recreated the service domain. Added the new instant alias setting and updated all of the other server aliases. However, I cannot remove the old zone. When I click the trash can icon, it says the zone was deleted. It still shows up in the list. When I click on the...

I'm transferring from another HSPHERE reseller, so I already have a service domain with them. However, when I began setting up my accounts at JodoHost, I thought I could use the same Service Domain here. That apparently is not a good idea. So, I'm prepared to register a new name, and now...