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Could someone nudge and/or ask someone else to reply to ticket #DFH-91616-920? It's a frontpage issue, so I apologize in advance, but some customers just aren't willing to make the break from frontpage. It's been in queue for over 24hrs now. Thanks in advance.

Seems most of the time it's people having trouble with support, so I thought it would be nice to post a thread of good service. Today I had a few issues with the trouble ticket system and my anonymous ticket desk for my customers. I got ahold of Deepak and he resolved all my issues in a very...

You can do this with the use of .htaccess files, just plop an .htaccess file in the root directory that forwards all traffic to the subdirectory - If you google .htaccess you'll be able to find what you need. Hope this helps. Ryan

I've got a small VPS setup under my reseller account that has a nasty habit of rebooting 3-4 times a week....What's the problem, is this going to stop? No Linux system should have this kind of instability, I don't get it.

Honestly if the techs are knowledgeable do they really need to speak perfect english? English speaking technical support services cost an arm and a leg to a hosting company, whereas overseas tech service of the same technical quality can be obtained at a mere -fraction- of the cost. This...

Thanks tanmaya, worked like a charm. Ryan

bump? :D

This same error has occurred for me today when trying to setup a VPS account, is this a recurring problem? I realize it doesn't take you alot to fix it, merely adding more IP's, but coming to this error would definately result in a lost sale if one were signing up for a VPS account don't you...