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Hey @Stephen , I saw your post about this today. One of my sites, which is monitored by a third party service, has been going up and down for several hours intermittently. It appears this issue is ongoing. Any updates on the cause or resolution? Thanks! Derek

Looks like this has been fixed but not sure what happened.

Hello, MSSQL17 is not responding from my websites or via MS SMS. I tried chat support but was told everything is working when it clearly is not. I've submitted a ticket too. I don't see any notices about it here in the forums. Is this issue being looked into? Thanks! Derek

@Stephen hope you've been well! I was wondering if you had any updates on these TLS upgrades. I have a few more months to complete the testing for the sites in question. A variety of services are going to require upgrades to TLS in the coming year. I submitted support tickets about this back...

I'm experiencing issues on some sites using external services because they are disabling early TLS versions 1.0 and 1.1 due to the security issues with these protocols. This will likely become an issue with other services in the future. I submitted a ticket (#697036) to inquire about disabling...

Thanks for the reply Stephen! So, do you think the timeouts are caused by the migration? Is there DNS propagation time? If so, when might the issue resolve itself? Thanks!

I understand the final network migration is in process today. Some of my sites are generating multiple errors with "The operation timed out". Specifically, this is occurring on the sites that share some options with an externally hosted site. Are there additional IP updates required or will...

Hey Stephen, Thanks for the replies! All the sites seem to be functioning as expected now! There was a schema issue and an external access issue from another server but both seem fixed now. I did have to update the IP address on a site for external DB access, to the same as what is used for MS...

Hey Stephen, Thanks for your reply! If I need to do anything, let me know, although I can't do anything without MS SMS working. Please keep me updated and I will try to give it some time.

I know you guys are working hard but these updates are still not going smoothly. Some of my client sites are still unable to connect to the DBs after the MSSQL11 maintenance starting early this morning. The connection strings are generating the following errors: - [DBNETLIB][ConnectionOpen...

Hello, I see the migrations are in process, some of my sites are down, and I'm wondering if anything will be required on my end. I may be out of the office early next week and need to plan for any changes. Will I need to update the MSSQL connections, server names, or MS SMS accounts? Are there...

Hey Stephen, Sorry for the delay, been under the weather... No ticket on this yet. I spoke with Dinnesh on live chat so far which is where he suggested a VPS was required. To reiterate, the blacklist does not show the MX record IP but the website IP as requiring rDNS. Do you want me to PM you...

The website also uses the external email server with SMTP auth.

Thanks for the reply Stephen! The weird thing is that the blacklist details show "no reverse DNS, MX host should have rDNS - RFC1912 2.1" but it's saying this is an issue on the dedicated web site IP. The MX records point to an external email server. This setup has been working for years. The...

One of my client's sites is on an email blacklist because it does not have a reverse DNS on the dedicated IP address provided by Jodo. As a reseller, this client is on a shared server with a dedicated IP. I asked chat support if there was any way to set up a reverse DNS on a dedicated IP and...

Thanks for the info and details. Any other easy or quick options for importing data? When I use Insert Into or the MS SSMS import option, it takes over an hour for the import of 200,000 rows. I was hoping Bulk Insert would be faster.

I'm trying to update a MS SQL DB for a client and when I try to use BULK INSERT I get the error message: You do not have permission to use the bulk load statement. Can this be enabled? Is there a reason I the permission is not available? Thanks!

Hey Steven, Bhupendra did a full text search for some of the hacked text indicators and I'm reviewing the files. Your review and suggestions to prevent this would be appreciated. The ticket number is MUV-51395-711. Thanks!

I have now gone thru all directories and and files and removed all instances of the hacked code by either deleting it or replacing it with local versions that I confirmed did not include the hacks. The hacks seem to generally use a specific set of file names. I searched for any instances of...

Thanks for the reply Steven! Your suggestions of how this could occur make sense and yet I'm unable to confirm any of them. I've done the following so far: Turned off the EasyApps collection. Disabled PHP, these are HTML or ASP classic only sites. Changed the FTP passwords Changed the CP...