MSSQL17 Not Responding

Discussion in 'H-Sphere Reseller Hosting' started by dman, Mar 13, 2018.

  1. dman

    dman Perch

    Hello,

    MSSQL17 is not responding from my websites or via MS SMS. I tried chat support but was told everything is working when it clearly is not. I've submitted a ticket too. I don't see any notices about it here in the forums. Is this issue being looked into?

    Thanks!

    Derek
  2. dman

    dman Perch

    Looks like this has been fixed but not sure what happened.
  3. Stephen

    Stephen US Operations Staff Member

    MSSQL17 wasn't down. I believe you must be wrongly using the PROXY service only for OUTSIDE access for internal purposes, this outside proxy is not supposed to be used for anything but temporary management access to the servers.

    It's not designed to be used for internal, and sometimes during maintenance periods it will go down unannounced, since it is a non critical service, and actually keeping it down sometimes prevents abuses of people using it internally, or from outside with unaccounted bandwidth utilization.

    By using the external proxy externally, your making your website substantially slower, giving it more points of failure, and bottlenecking your own app.

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