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  1. S

    php mail not working in web8

    I have a customer who has lots of code in php but they all use php mail function to send out emails, the problem is the emails never reach the destination. Submit ticket, the guy said it's because the return-path problem, and insisted to change to phpmailer. due to this stupid policy that...
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    Support ticket not answered after more than 3 hours

    One customer asked a question about outlook email setting, but after more than 3 hours it seems still nobody answers it. I have to answer myself finally, so what's the point that you charge the end-user support?
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    No help and no hope for the help system

    I sent email to resellersupport but got following error: What's hell going on? My customer sent in email but after over 1 hour it still didn't show up. Live chat guys said it will but when and for how long? Every month I pay $25 for the support and every month you only need to answer a...
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    URGENT: asp page on win18 errors

    No live chat, support response very slow recently, just put it here!! One of my customer got this error when loading his page: Microsoft JET Database Engine error '80004005' Not enough space on temporary disk. Please have a look immediately!
  5. S

    Cerberus stops picking up support emails again!!!

    It happens again. My customer sent in a couple of emails but never shown up in cerberus. It's a bit frustrating situation. Please sort this out!
  6. S

    URGENT - customer support emails not queued into list

    my customer sent two support requests by they never appear in the cerberus list, please check!!
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