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  1. K

    MySQL backups

    Has anyone been able to set up something to automatically grab a mysql db backup remotely? I have an issue that a customer deleted a DB a month or so ago, and JH doesn't have backups going back that far. So I need to be able to connect to the mysql DB servers and backup each DB for our websites...
  2. K

    Customers getting lots of spam

    Over the past few months, we have been inundated by customer complaints about spam coming into their inbox. Is anyone else seeing this? Has anyone else moved to having a 3rd party anti-spam filter setup? Now that Google Apps is no longer free, we aren't able to simply move our smaller customers...
  3. K

    Synchronizing dropdown lists

    I'm wondering if anyone can steer me in the right direction on this: I have a form with a couple of dropdown boxes for the State. One dropdown is at the top of the form, the other at the bottom. What I'd like to do is if someone changes the value of either dropdown, it sync's up with the...
  4. K

    Mail won't send immediately

    Have an interesting problem. Have a customer with a mix of windows live mail, outlook, and MacMail. All of them are set to send through our JH mail servers, and have the "send immediately" checked, and outgoing mail port 587. However, when they send a message, it goes to the outbox with a...
  5. K

    New outbound mailserver IP's?

    We are using SPF for our customers, and that has worked well up until this week (possibly last week). It looks like some mail servers, specifically mail9, is now routing mail through mail9-smtpout.myhsphere.biz which is on a different subnet. First, what should we be using for SPF now...
  6. K

    digiShop issues

    I have some support tickets in for this as well, but wanted to see if anyone else has run into this issue. I have a PHP/MySQL shopping cart called digiShop Pro that I'm trying to migrate from another host to here. I followed the vendors support pages to make permissions changes on certain...
  7. K

    ASP.NET DB connector slow

    I sent in a ticket for this, EHJ-36678-585, but I was hoping someone here might be able to help as well: One of my customers is developing an ASP.NET application, but she states that the DB connector to the MySQL server is extremely slow.. Is there anything she can do to correct this...
  8. K

    PHP issues - moving from windows to linux

    I think I read somewhere else that you can't move directly from a windows based plan to a linux based plan. So what options do I have to make this happen for a new customer? The issue is that they have a PHP driven site that works on a FreeBSD unix host currently, and nothing is working right...
  9. K

    Crafty Syntax Live Help PHP Mail

    Has anyone had any luck getting http://www.craftysyntax.com's live help program to work with email? It looks like it tries to create a socket connection to the mail server, but is failing with "No mailbox here by that name".. I also wonder if there might be a way to have it talk directly to...
  10. K

    MySQL Front connections

    Any ideas why I can't connect to a newly created MySQL DB on MySQL6 with MySQL-Front v2.5? Thanks, -Ben
  11. K

    ASP.Net 2.0 and MySQL not working

    I am trying to get a new application that is an ASP.Net 2.0 app connecting to a MySQL DB. It works fine for the developer on her local machine connecting to the DB here on JH servers. It also works fine on the server it is moving from. However, on here, we keep getting this error...
  12. K

    FireFox and ASP.Net 2.0

    I have a customer that has a website built on ASP.Net 2.0. The site displays fine in IE but displays only the URL in the main window in FireFox. Another site this customer made with almost identical code works fine in both on another server. They are going to be moving this site to me here at...
  13. K

    CFMail replacement

    Has anyone tried creating a CDO.message cfobject to be able to send mail that way instead of cfmail (which can queue messages such that they can take 20-60 minutes to be delivered)? I recently did this, but was wondering if there were any issues with this? Is there any special code you have...
  14. K

    Which account does billing site get set up?

    I am having a hard time figuring out how to get billing set up. Perhaps someone can point me to a step-by-step that I haven't been able to find on my own? I have the 3 control panel accounts set up, one for my relationship with jodohost, one for my reseller account (that is my relationship...
  15. K

    MS Access and CFMX locking issues

    I am looking to start an account with JodoHost within the next month or so. I am already lining customers up to make this switch. One customer has an issue that I'd like to get input from you on: He runs a site that does about 8-12GB of transfer a month. It is written in CFMX and is driven by...
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