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So, you still didn't answer my question: "Who do I speak to about compensation, we shouldn't have to pay for a sub-par service."

I agree microweb, it's got to the point now were clients are threatening to leave unless I move their sites to a better server! I'm in the process of doing this with a lot of them, the problem is, the FTP is so unbearably slow, this is taking hours. I've asked earlier for a quicker way of...

I am have now reached the end of my tether, I’ve lost count of the amount of emails and sessions on live chat I’ve had with you, the service you are currently providing is nothing short of appalling! I have multiple sites all running slow on web16 and web18, I’ve tried changing the database...

I feel your pain, we've had terrible performance on web16 and web18 for about 3 weeks now. All I keep getting is we're working on it and it will be resolved in the next few days, but nothing seems to be getting done! I opened up a ticket 3 days ago and made it clear I'm looking for a proper...

Hi Stephen, The strange thing is there's absolutely no indication of the CMS being hacked, nothing has been changed or uploaded in that respect? Have I done enough in my htaccess file for this not to happen again or is there anything else I can do? Are you able to look into the logs...

One of my websites has been hacked, I have submitted a ticket but I don't seem to be getting anywhere. The site in question has several folders that have 757 permissions set because the client needs to keep uploading documents to these folders via a bespoke CMS. The robots.txt file has...

I've done that already and tried a few different scripts such as this one: #!/usr/bin/perl -w @files = </hsphere/local/home/arrivalphp/*>; foreach $file (@files) { print $file . "\n"; } But all I get is: Error 500: Internal Server Error The server encountered an unexpected...

Does anyone know how I can list all of the directories I've got in my domain list? I've tried the code below: // Define the full path to your folder from root $path = "/hsphere/local/home/arrivalphp/"; // Open the folder $dir_handle = @opendir($path) or die("Unable to...

Hi Stephen, has this been done yet, I'm still getting the same error??

Excellent, thanks Stephen. Chris

Yes, it's win9. Thanks

Any ideas why I can't get it to work then, the error is making it sound like it's not installed?

According to this thread, http://support.jodohost.com/reseller-support/8279-asp-components.html?highlight=xzip, it is.

Is this installed on all servers? I'm using it as it says on the website, obviously with different paths added: <% Dim objZip Set objZip = Server.CreateObject("XStandard.Zip") objZip.Pack "C:\Temp\golf.jpg", "C:\Temp\images.zip" objZip.Pack "C:\Temp\racing.gif", "C:\Temp\images.zip"...