I am have now reached the end of my tether, I’ve lost count of the amount of emails and sessions on live chat I’ve had with you, the service you are currently providing is nothing short of appalling! I have multiple sites all running slow on web16 and web18, I’ve tried changing the database connection to the IP address but it makes no difference, they still run like shit! I’m monitoring the Facebook page and forums but there’s no information on when these servers are scheduled to be completed? I’ve lost numerous clients already and had to move several sites to a more reliable company, but this in turn is a nightmare as downloaded from FTP is taking a lifetime! I think compensation is now in order, I’m paying for a disgraceful service and should be compensated accordingly. Let’s see how many days it takes you to respond this time!