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Okay, so just to update, I talked to tech support and apparently it's nothing I can do on my own (makes sense.) I'll go ahead and submit a ticket regarding this.

Greetings. I recently uncovered a document describing how to change ftp/admin passwords from within HSphere. Unfortunately, what I need to do is change my username for these two, as the original username was merely for use during the trial period of hosting. Should I open up a ticket for this...

Hi. I currently am using a gold shared account, and my client wants to install Microsoft exchange locally on his network. Since I am completely unfamiliar with how that works, I was wondering if anyone had any suggestions for how (if possible) I can configure the jodohost email hosting to work...

Greetings. My prior web host setup (which was already in place when I arrived) allowed my organization to access a password-protected directory, in which they could store and obtain slightly sensitive information. Can anyone give me a recommendation on how I could go about doing this on my...

Thank you much for the assistance, Stephen. Regards, Andrew

Greetings. I have heard nothing but praise from my associates about Jodohost as a web host, and was considering obtaining one of your shared or VPS plans for my organization with the intent of migrating its website. First, however, I had a few questions I hoped could be answered. 1)...