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Hi Stephen, Thank you very much for your quick response. The balance is just $0.50. That is too less to suspend an account in the first place that too a reseller account which never defaulted on payments for the last 2 years. I was able to chat with your support now. As i said, i was clicking...

Also you have a web-design issue. Goto the below Contact Us page and click on Live Chat. It takes you to the LIVEPERSON chat which you discontinued and went to livezilla. Come on, its on CONTACT US page. That should have been working in the first place. http://www.jodohost.com/contactus.php...

Hi There, I don't know. I think i got comfortable with Jodohost that i din't notice. I have been a reseller of jodohost for almost 2 years now. Today all of a sudden even after paying the monthly subscription just a week ago, they suspended the account with the reason "SUSPEND DEBTOR" I...

Ahh.. Windows..!!! Anything and everything is possible...!! Anyways, Thatz great news. Thank you again Regards, Sriram

Hi Stephen, Yes indeed it is now working. Thank you very much for your co-operation. I know. Ashwani mentioned it to me. So does it mean that whenever a new w2k8 server is added, i have to go thru this and inform you or will it be taken of by default. Regards, Sriram

Hi Stephen, Thank you for your reply. So you mean at this point, i need not update any IP addresses or anything. Here are the ticket number. KPS-52818-626 CZG-52455-931 CDT-99806-701 Regards, Sri

Hi All, Its been quite sometime since the migration started and it has become a pain with websites going down every now and then. My clients are calling and emailing daily informing and abusing that their website is down. Is there something that am missing here or is everyone facing the...

Hi There, I've been mentioning time and again that the Control Panel has become very slow. Normally it works fine, but when we try to create an account. It takes hours. It seems like Jodo has done nothing except saying that everything works fine. In this scenario, how will be able to...

Hi There, I've a ValueHost account with you. I've a Billing query and would appreaciate if you could clarify it at the earliest. The reseller plan webpage (http://www.jodohost.com/reseller.asp) says that under valuehost i can create 30 Free accounts and thereafter every additional account...

Hi There, One of my client's website which is on win21 has gone missing. Ticket ID : ZCN-40801-493 When i try to login to the FTP webshell from H-Sphere, it gives the below error. "ERROR: Unable to change dir "/" Check directory permissions" I checked the Forum and there was a...

I confirm that nothing has been done or still the problem exists. The emails are still going into SPAM If i want to escalate the matter or raise a high priority complaints, what is the procedure. DO let me know. Regards, Sriram

Hi There, One of my clients is trying to run the microsoft reports in his application coded in .net 2.0, but the reports are not getting displayed. I've gone through the suggestions made in http://support.jodohost.com/showthread.php?t=7974 The application works on the local system in...

Hi Stephen, Any updates on this ticket. Nothing has been done on this issue since yesterday. I donno why it has been moved to HOLD. No body is attending to this ticket. As advissed by you yesterday, i updated the ticket with the conversation we had here yesterday. Kindly look into it...

Then what do you think this problem is..? did you go through the Ticket. I've even posted the error message that my client gets.

And also i saw from the forums that the mailserver1 was blacklisted by yahoo and some other companies. From the error message that i've posted in the ticket, it seems like this client site is also on mailserver1. Is there way so that we can change the mailserver of this client from mailserver1...

Hi stephen, Have updated the ticket. Can you take up this matter please and do the needful please. Regards, Sriram

Hi Stephen, Thanks for your reply. Can you help me make an SPF record. Today i tried enabling SPF and after doing that, users were unable to send attachments and emails to internal addresses also. I mean they were unable to send email from [email protected] to...

Oh BTW Ticket ID is : HQV-36147-973

Hi There, I'm a HSphere reseller with Valuehost account. One of my client is facing problems with sending emails from their account to external email addresses. They get a warning message something about greylisting and the mail never gets delivered to the recepient. And also when an...

Hi Pratik, Thanks for the quick resolution. Just out of curiosity, i would like to know what exactly is the Application pool.? Is it the ASP.NET version..? Regards, Sriram