Account balances?

Discussion in 'Billing Support' started by yorri, Jul 27, 2003.

  1. yorri

    yorri Guppy

    I just transfered money from my paypal account and it is not showing up in my account balance under billing.

    This is my first month after signing up so I don't know what the procedure is to be. I was hoping that since Hsphere seems well integrated/attached to Paypal it would update my account balance.

    I just signed up a billing profile for Paypal...not sure if that was what I was supposed to do.

    Very confused here. :(
  2. riley

    riley Perch

    I have noticed that it takes a while (maybe a day) to show up. Although Hsphere does link to Paypal, I suspect that PayPal's IPN is not wired into the back end (I've done this on some sites and can testify that it is kind of a pain). More likely, jodo is applying payments manually, based on payment notifications they receive as emails when you make a payment.

    Be patient and it will eventually show up.
  3. yorri

    yorri Guppy

    That is what I was thought but wanted to check.

    It's the first time I did a payment through Hsphere so I was just wondering. I'm not worried because I have proof I paid.

    Thanks for your help.

    (I love this forum :) )
  4. Yash

    Yash Administrator Staff Member

    Yes, we manually process each payment. Please allow 24 hours
  5. yorri

    yorri Guppy

    Ok great...I will know for the future.

    Thank you.
  6. Atul

    Atul Administrator Staff Member

    Your account has been credited.

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