Account Suspended

[Kensino]

I have cancelled my account, or at least I thought I did. But I am trying to create a new account now, and it is saying my domain name is already in use.

I checked my past emails and there is one that says that I owed $6.95 past due from a long time ago and you will sue me to get the money. Why can you sue me for $6.95, my account should have been cancelled but I probably didnt get that annoying cancel confirm email. It always goes to spam.

Now I can't create a new account either.

 

[Stephen]

Hello,

You will need to email billing to resolve this, cancel confirmation is a standard process now for years as we've had a number of people try to fraudulently cancel accounts of competitors etc.

 

[Kensino]

This account is already suspended since October. The email from billing says you are going to sue me to collect $6.95.

 

[Stephen]

This account is already suspended since October. The email from billing says you are going to sue me to collect $6.95.

I don't know anything about it, nor will most here, it will have to be handled via email to billing. I don't send/get/have copies of any may to/from billing nor do any technical support staff.

 

[Atul]

Suspend email content could be standard from h-sphere. We will have it checked.

I think, this matter was resolved over the LiveChat.