Hello,
I believe I am receiving a similar billing error as previously mentioned. I am currently being billed for a Silver Windows plan, then additionally billed for an extra 3GB.
I understand that some customers have been affected by this problem. Is there a better way to notify you of the billing errors, or is this the most effective medium? Are you handling this on a case-by-case basis, or is there a planned time to have this billing errors corrected?
Any help you could give would be greatly appreciated.
Regards,
Jeromey
I believe I am receiving a similar billing error as previously mentioned. I am currently being billed for a Silver Windows plan, then additionally billed for an extra 3GB.
I understand that some customers have been affected by this problem. Is there a better way to notify you of the billing errors, or is this the most effective medium? Are you handling this on a case-by-case basis, or is there a planned time to have this billing errors corrected?
Any help you could give would be greatly appreciated.
Regards,
Jeromey