All customers cannot receive email forwards, my support ticket not replied to after 12 hours!

Discussion in 'H-Sphere Reseller Hosting' started by antic, Jun 18, 2017.

  1. antic

    antic Perch

    Very disappointing that I have to resort to posting in the forum to try and get something done about an URGENT issue! The ticket is #333957. (created at billing.jodohost.com)

    All of my clients seem to be suffering from a failure of email forwarding. None of them are receiving emails from forwards. I lodged the ticket OVER 12 HOURS ago and not a single reply, and it was marked "high" priority. That's just not acceptable.

    Can someone please see to this issue urgently?
  2. Shubham

    Shubham Windows Team Staff Member

    We have replied your support ticket now. Mails should be fine now
    If you still face any issue, please let us know in ticket

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