Billing Periods
- Thread starter Logan
- Start date
Logan said:
Yash, I invite you review ticket# 9818. I think that HSphere is not calculating the traffic correctly, and I fear that if this continues, by the end of the month, it will say I will exceed my monthly bandwidth allocation.
I know my site is a busy one, but the stats I get from the log files you provide are lower than that of HSphere.
Yash said:
Yash, I beg to differ. The stats have already reset because yesterday before heading off to bed it was at 10G or more, and now it's at 700M. So it's now 10:21 PM Apr 6 so I think it resets at midnight last night. What I'm trying to determine is why my log file stats show approx 450M from yesterday through HTTP, yet HSphere shows more (much more), and if it only updates once/day, then how can it show that muich traffic for today when today isn't over yet?
Yash said:
I'm aware of that, and it is detailed, but I'm only looking at the HTTP traffic. The logs I downloaded from JH show approx 450M where as HSphere shows 700M or so. What's the difference in the numbers? And when does it start counting, since Apr 6 isn't over yet, and if it only calculates once/day, where does it get the 700M from?
Yash said:
Ref database traffic, that makes sense to me, and would account for the difference (will need to look at a way to reduce that).
But I'm still looking to understand when HSphere updates the bandwidth traffic used. If it runs over night, and my month starts on the 6th of the month, and it's now the 6th, shouldn't it show 0 (zero) until tonight when it processes the log files (or whatever)? Instead, it shows 700M. When did this 700M occur? Is this from yesterday (5-Apr)? This is not making any sense to me!
I might just join the psoft forum if I can and ask there. Someone must know. If this is how we could potentially be charged for extra bandwidth, I think I should know how it works.