Can't FTP

hi.. your account has been activated. Once you add your domains, your current domains will be overwritten

Yes, you are on Win2 because this is a stable server as well..
 
Failed to add new resource.
There is not enough money on your account balance. Please send a check or verify the validity of your credit card.

I need to leave for a few hours so if you could make sure the account is properly credited in that time that would be great.

I also need to clarify...

I will recreate the subdomains, and I will upload the content right?

I will aslo recreate the email accounts.

Thanks for your help. I know this has been a pain in the neck for both of us.
 
Yash, I was good with this when I left because at least my site was working. It appears the dns has been shifted to the new ips, and now my sites down again.

To top it off, my account is not able to add domains and or email accounts because proper credit has not been applied even though I paid for another month via pay pal, so I can't fix the problem.

PLEASE GET THIS RESOLVED!

And I can't even submit a support ticket through Hsphere.

I'll be back in my office in about 1/2 hour and I need this stuff done by then.

PLEASE HELP!
 
Jack
I am extremely apologetic about this! I just credited your account and it seems no one from our billing team did this... :(

I've applied the one-month credit as well. This is absolutely terrible that you had to wait this long
 
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