Can't submit ticket/CFmail issue

wotech

Perch
I've tried submitting a ticket via resellerdesk.jodohost.com multiple times and it doesn't show up in the list. It hangs on the page after the form for about 60-90 seconds, then goes to the ticket list page. Haven't changed my email address, login id, etc. or anything like that. Got on live chat, had me send an email to [email protected]; sent 3 of them, none got through. His solution was "wait a while and try again" (?!). Thus, I have little confidence that my issue is being worked on in the meantime, so I'll post it here as well...maybe someone from jodo can help:

I am trying to use cfmail on my domain au**n.wes**h.com, but it doesn't send out the email. I have tried sending emails to both Jodohost domains and non-jodohost domains; nothing works.

I am using smtp authentication in the cfmail script. You can see the cfmail test at au**n.wes**h.com/admin/mailtext.cfm

I really need this fixed ASAP.

reseller user: wes**h
reseller pass: **

cp user: au**n
cp pass: **
 
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