I setup a plan but had the pricing incorrect. I have since changed this for the plan but how can I modify the existing accounts that are using the order lower price? I want to modify these so it shows the properly yearly amount. The clients have paid the first year as part of another project but I want the amount to be reflected properly when they check it via the control panel.
Changing plan price and adjusting existing accounts?
- Thread starter schooner
- Start date
Since their billing period is yearly, any adjustment for payment would be done by Hsphere at the begining of new billng period.
You can add a debit note to their account equal to the amount of difference of old and new billing. Then credit their account manually with same amount. Make sure you add enough comments to the debit and credit notes.
You can add a debit note to their account equal to the amount of difference of old and new billing. Then credit their account manually with same amount. Make sure you add enough comments to the debit and credit notes.
There is a tax check box in the onetime debit. If you check it, it will include the applicable taxes also.
Assuming you have setup taxes applicable in your admin account : http://www.psoft.net/HSdocumentation/reseller/adjusting_prices_for_taxes.html
Assuming you have setup taxes applicable in your admin account : http://www.psoft.net/HSdocumentation/reseller/adjusting_prices_for_taxes.html