DNS Nameserver IP Address Mismatch

the ticket system requires the email address to be working in the infinite wisdom of the creators back then. we included this as a focus after migration to change helpdesks.
if you do by another account like a gmail, it may work better for you temporary
 
my tickets go to a non jodohost email address which is working just fine. But i didnt get any tickets. And they dont show in the ticket control panel as open tickets when you click on ticket history.
 
i just confirmed that both my clients that are having email issues DNS point to the new DNS IP's for Jodohost. They have done so since the first email was sent out.

Still no answer on why they are unable to log into and retrieve email via POP3 to mail5 and mail3.
 
I sent you a pm with some info

Also on that i am on mail3 and mail5 for my two phone mails and imap is working fine my phones use imap
 
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