Email on wincf2

Discussion in 'H-Sphere Reseller Hosting' started by ZtaCari, May 16, 2006.

  1. ZtaCari

    ZtaCari Guppy

    I have created a help desk support ticket regarding this and have gotten no response. I posted it at 9am this morning. I need to get this resolved ASAP.

    I have a few pages that send an email from the server and I have not been getting them. Is there a backup in the queue or is there some other reason I can't send email from my pages? example page: http://www.theblueexchange.com/referAFriend.cfm

    code that sends email:
    Code:
    <cfmail to="#form.refFriendEmail#" from="#form.refEmail#" bcc="#request.webmasterEmail#" cc="#IIf(form.refIsCCd EQ 1, Evaluate(DE("Form.refEmail")), DE(""))#" subject="Check Out The Blue Exchange!" server="#request.emailServer#" username="#request.webmasterEmail#" password="#request.webmasterEmailPass#" type="html">
    Hi #form.refFriendName#,
    <p>#form.refName#, has referred you to TheBlueExchange.com. The Blue Exchange offers totally FREE classified advertising. Tired of Newspaper Ads, Garage Sales, Auctions, and high cost advertising? Place your ad for FREE with The Blue Exchange. 
    The easy and quick way to get your message and product to the masses. The Blue Exchange is available in print and online. 
    Check it out at <a href="http://www.theblueexchange.com">TheBlueExchange.com</a>.</p>
    Message from #form.refName#:<br>
    <strong>#form.refMessage#</strong>
    <p>Thank you for your interest in The Blue Exchange!  For more information about The Blue Exchange, please visit us online at <a href="http://www.theblueexchange.com">TheBlueExchange.com</a>.</p>
    </cfmail>
    
    Thank you for any help,
    Cari McDowell
  2. Stephen

    Stephen US Operations Staff Member

    you tried with the FROM address being one from local site?

    I just checked the queue, only 50 mail in queue on Windows side, and only 4 on CFmail side, and all are from the last hour.
  3. ZtaCari

    ZtaCari Guppy

    Yes. I have other pages that have emails coming from the webmaster at our domain and info. They also are not working. This is very important for my site. I appreciate any and all help.
  4. Stephen

    Stephen US Operations Staff Member

    We found the issue, it was the DNS, the domain is not propagated, so it was not hitting our mailservers, but some other host mailservers, and therefore SMTP Auth was failing(we cna see in logs), I have set the mail server to mail4.m****here.biz and it works fine in all tests now, so give that a shot until the DNS is propagated, and you will be in good shape.
    You can see my testing on the testmail.cfm if you need an example of how I did it, it is just a temporary solution while DNS is still not pointing here.

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