FTP Sub Account

[riley]

I want to set up an FTP Sub Account on one of my subdomains and I have a couple questions.
Firstly, there is no cost associated with an FTP Sub Account, right?
Secondly, do I need to open a ticket to have it set up and if so, what information do they need (folder, username, password, etc.)?

Thanks,
riley

 

[Yash]

It is done for free
Send in directory path, username and password

 

[riley]

It is done for free
Send in directory path, username and password

Thanks Yash.

riley

 

[riley]

It is done for free
Send in directory path, username and password

Yash,
Support set this up for me this morning, but it is set up wrong. I have reopened the ticket and updated again, but haven't heard anything all day. Can you check on this for me. Ticket number is 36916.
Thanks,
riley

 

[tanmaya]

Your task is done and your ticket is replied.

 

[riley]

Your task is done and your ticket is replied.

Working perfectly now.

Thanks
riley