I've got two issues and am going round in circles on the live chat.. 1) - I cannot send support tickets into [email protected] or [email protected] from my main registered email address [email protected] this is a domain which is not housed with jodo as it's on our local exchange box, however that did not cause a problem up until three weeks ago when something must have changed at jodo and now I just get bounces. Via the live chat I've been told various things, however without a resolution. For some reason I do seem to be able to email to [email protected] without a problem... 2) - I have two sites on the same server.. flex-ability.co.uk and bkaya.co.uk, both use the exact same mailing script using the ASPEmail component. both are set to use "localhost" as the smtp sending server (as neither uses the mail services of jodo for their email management).. the bkaya one works fine, the flex-ability.co.uk one fails with a "Connection refused." error. looking on the knowledge base of the component author I can see that this error means that the component could not establish a connect with the local specified mail server. This would be ok, however as stated, this same script works fine on the same server on another site... Again, all responses I had to this so far (via the [email protected] email address as that's the only one I can reach), have not solved the situation... As this is my only real method of communicating effectively with jodo I would be grateful I could at the very least submit support tickets as normal... Just as an aside, I am aware that you guys have the support ticket website where I can submit tickets, however that in itself has two issues: 1) - when I submit a ticket form it 9 times out of 10 hangs 2) - My list of open tickets shows me someone elses tickets and not my own... Can these issues be looked at please?