How long...or when do payments get applied to accounts?

Discussion in 'Billing Support' started by yorri, Feb 21, 2004.

  1. yorri

    yorri Perch

    If we pay by paypal.

    Just wondering if there is someone who specifically does this during certain hours or if it is done as soon as someone has a chance to do this. If there are certain hours or days that someone is not available to do this, could you kindly let me know so I can make a note of it.

    I just want to know so that in the future I give myself enough time in case there are certain hours that payments don't go applied.

    Thanks
  2. Atul

    Atul Administrator Staff Member

    This is done by Billing Staff. They work 10 AM to 6 PM Monday through Saturday. However someone from billing staff also checks for any emergency billing related issues in non-working hours round the cloak but at irregular intervals.
  3. yorri

    yorri Perch

    K thanks...good to know

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