HVSQL1 issue - resolved

Discussion in 'Virtual Private Server' started by Stephen, Jul 14, 2011.

  1. Stephen

    Stephen US Operations Staff Member

    We are checking on HSSQL1 it stopped responding a few moments ago, upon logging into the server to check on SQL stopping response the server also stopped responding.
  2. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - checking

    We are sending a tech to check it now.
  3. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - checking

    Tech on site now and we are checking it.
  4. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - checking

    having a very odd issue on the machine even locally, will update soon. Not sure if power supply or what here.
  5. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - checking

    Nevermind that, USB keyboard acting up replugging fix that, so we are making progress now.
  6. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - checking

    It is up and going now, There was a blue screen caused by a windows bug, it got stuck rebooting into the windows recovery console and the keyboard connector has vibrated out ever so slightly making it impossible to control the options. We were able to get that resolved and get in after a hard reboot and a quick disk scan that passed no problem.
  7. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - checking

    It looks like this matter has returned and I will need to be finding a new home for this server. I am working on this matter now.
  8. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - checking

    looks like it is again hung at the recovery console options, so not coming up. We will bring it up and migrate it away ASAP, tech is enroute now to do this.
  9. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - hardware problem tech enroute

    files are moving to new server now.
  10. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - hardware problem tech enroute

    the first attempt to copy made a crash again, I am going another route now, should this fail we will pull the drives and recreate the array on a new server and bring up in that manner.
  11. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - hardware problem tech enroute

    going to be 35-45 min here, but we 'll get this issue behind us.
  12. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - hardware problem tech enroute

    File copy going reliably this time, but as a slower pace for sure.
  13. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - hardware problem tech enroute

    Well it isn't booting up on the new hardware so we have have to take another route here, working on removing the drives from the array and will provide and update ASAP.
  14. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - hardware problem tech enroute

    Almost done with the file copy from the array directly. It took us a little longer than expected to get it detected set the RAID array up and recognized on the new hardware.
  15. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - hardware problem tech enroute

    Windows booted this time, having to reboot due to platform change from Intel to AMD CPUs.
  16. Stephen

    Stephen US Operations Staff Member

    Re: HVSQL1 issue - hardware problem tech enroute

    ok We've been up for a bit now I just wanted to check it out before giving the all clear.

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