mailing script & AOL

snooper

Perch
Hey there,

i have been using the original version of Web Wiz Mailing List (they have come out with another version since), and i am using this on quite a few of my sites.

I have had issues with AOL for a while, but believe i have it solved, after using a CDOSYS with authentication setting. But not having an AOL account myself, means i cannot be sure.
On one site in particular, i know that it is NOT working, and i cannot understand why - AOL receipients (and possibly OPtonline too) are not receiving my mails.

I aksed support to take a look , and see if anything seemed out of line, but after looking into it, they said that one cannot send to AOL via a script - its got to be via Outlook or Webmail.
Does this make sense to anyone? i cannot believe this is the case.

Does anyone have any inout on this? i really need to get this sorted.. i appreciate any assistance.

thanks



Code:
'Dimension variables
			Dim objCDOSYSCon

			'Create the e-mail server object
			Set objCDOSYSMail = Server.CreateObject("CDO.Message")
		   	Set objCDOSYSCon = Server.CreateObject ("CDO.Configuration")

		    	'Set and update fields properties
		    	With objCDOSYSCon
		        	'Out going SMTP server
		        	.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpserver") = "mail.domain.com"
		        	'SMTP port
		        	.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpserverport")  = 25
		        	'CDO Port
		        	.Fields.Item("http://schemas.microsoft.com/cdo/configuration/sendusing") = 1
		        	'Timeout
		        	.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpconnectiontimeout") = 60
	        		
					.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/smtpauthenticate") = 1 'basic (clear-text) authentication 
					.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/sendusername") ="[email protected]"
					.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/sendpassword") ="XXXXXX"
					
					.Fields.Update
	        	End With
		

				'Update the CDOSYS Configuration
				Set objCDOSYSMail.Configuration = objCDOSYSCon

			With objCDOSYSMail
				'Who the e-mail is from	
				.From = strWebsiteName & " <" & strWebsiteEmailAddress & ">"

				'Who the e-mail is sent to
				.To = " " & " <" & strEmailAddress & ">"

				'The subject of the e-mail
				.Subject = strSubject

				'Send the e-mail
								.Send

			End with

			'Close the server mail object
			Set objCDOSYSMail = Nothing
 
Hi Snooper,

Web Wiz email notifications, and even just email forwarding from the mail servers to AOL accounts has been a problem for me (and I am sure many others) for a long time. Actually anything with Time Warner shows the symptoms as well.

I am sure it has something to do with AOL/Time Warner having intentions of reducing SPAM. but they are bouncing or not delivering legitimate emails as well.

Basically I have just given up on the issue..I haven't been able to find a complete cure.

This is not a problem of JodoHost as it happens many other places too. I just tell people that their mail is on the server..or don't bother signing up for email notifications from Web Wiz if you are using Time Warner/AOL because most if not all will bounce back to me.
 
This is a known problem with AOL and several other big email providers, such as Hotmail. Unfortunately there isn't much we do about it. :(
 
Thanks for the input guys.

I just have a hard time believing that there is no technical way to do this? How do Constant Contact do it? How is their setup different to ours?
 
Nidhi said:
Check out the AOL Settings. It has a number of tools and tests that can help you track down the problem.

Thanks, i have seen that, but i dont have any details (like IP of the sending server) that only you would have.

Stephen said:
A server with rDNS configured will function to send to AOL.

Thanks, thats what i figured too, but i am using CDDOSYS with authentication as you can see above, and its not getting thru (i'm getting rDNS bounce errors).

I appreciate your help, Stephen and Nidhi. As you can see i'm not the only one struggling with this issue, and maybe all together we can come up with a solution. Thats why i contacted support via a ticket to see whether you can pick up anything in the script i am using (Manish tried to help on Live Chat too, but it just seemed he didnt have the kniowledge or experience on this issue)

AOL email access is mission-critical to some of my clients.
 
I think the issue is that AOL is going evne a step furthr back, when sending AUTH it send the originalting server too, and I think AOl must be seeing this :(
 
Stephen said:
I think the issue is that AOL is going evne a step furthr back, when sending AUTH it send the originalting server too, and I think AOl must be seeing this :(
Not sure what you mean here, Stephen -can you explain a little more?
 
Well in the mail headers, it technically says the originating server that was authed to relay, it SHOULD only look back to the relay server, but they are going one step further, looking to the one that sent to the rDNSed relay server. This header was originally just put into SMTP for anti-spam tracking(and a good thing) but it seems AOL is using it to block now.

But rest easy, if getting to AOL is important they will take money and get anything through now(being sarcastic, but they are, pay them to send spam, and you can spam spam spam aol, 100% unfiltered) (and please note, I know you are not spamming and have legit emails)
 
Stephen said:
if getting to AOL is important they will take money and get anything through now(being sarcastic, but they are, pay them to send spam, and you can spam spam spam aol, 100% unfiltered) (and please note, I know you are not spamming and have legit emails)
Yahoo mail too.
 
AOL are a nightmare. A friend of mine runs a massively busy forum which sends out email notifications when people reply to topics etc.

AOL keep blocking the forums email account because people who have subscribed to topics keep reporting the emails as spam when they have chosen to receive the notifications themselves.

The thing that I find strange is that almost half of the spam that I get is from AOL accounts yet they have some stupidly stringent spam rules for incoming emails that prevents legitimate emails getting through to them!
 
Maybe soon AOL will take note of and fix the problem. I have sent many people to their support to complain about the issue. Usually AOL claims it isn't their doing..but then when I can prove the scripts will work with alternate email addresses/ISP's some are going back to AOL and cancelling. If enough people vote with their feet..then maybe..just maybe..AOL will wise up. :)
 
Hi all

news on this issue - i have been doing testing using mail going thru another server, and it seems to be working - ie, the mails are getting thru to AOL.

this leads me to beleive that there is something that should be changed in the config here.

support can get more info from me on this, by replying to ticket [RS #CDQ-98749-829]

thanks
 
snooper said:
AOL...
support can get more info from me on this, by replying to ticket [RS #CDQ-98749-829]

I'd be interested in hearing a solution to this if there is one. I also have issues with AOL recipients.

It is suspicious that the ISP that (apparently) deliberately creates most problems for legitimate senders is the first major ISP to suggest they should pay for the privilege of communicating with their users.
 
I've been having the same problem since switching my site to JodoHost. I had the same forum software installed on another host and didn't have this AOL problem there.

Any info would be appreciated.


thanks,
.brit
 
Just wanted to report back on this issue.

I spent a lot of time speaking with the techies at support, especially Tanmaya. The conclusion Tanmaya got to, was that my CDOSYS config was not set properly for sending via the SMTP server.
I have changed ths settings as he suggested, and still have to test properly, but initial testing does indicate that mail can now get through to AOL.

I want to clarify, that the changes seem to be only on my end, and not anything with JH's mail config.

the change seem to require this (for full code, see my first post):
Code:
.Fields.Item("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2

and

Code:
.Fields.Item ("http://schemas.microsoft.com/cdo/configuration/smtpauthenticate") = 1

also, I would like to publically thank Tanmaya for assisting me on this issue - he did a lot more than he could have gotten away with, and tons more than any other host i know would have done.
 
A follow up to my follow up..8)

Using Web Wiz Forums with CDOSYS and SMTP..as mentioned and linked in my post above..email notifications to AOL subscribers are now going through! :peace:

Edit: Along with using the modified functions_send_mail.asp file
 
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