Network outage update

Discussion in 'Network Outages and Updates' started by Stephen, Oct 4, 2016.

  1. Stephen

    Stephen US Operations Staff Member

    Updates were provided on Facebook, but here's a wrap up summary. There was 48 minute outage due to routing down, which had this cause:
    he issue in the end was power distribution unit malfunction. This is a very rare issue but happened and was the fault. This is not the router or even it's power supply, it is the power distribution system where we plug in other equipment. It isn't entirely down, just some ports quit on it, as I tested after getting the new router online there are 4 ports that just up and quit giving power, these being the ones the routing systems were connected. We are working to find an alternative for this so it won't take out routing if such were to happen again. We do not have an immediate solution but seeking out to resolve. The network is up and running however which is the biggest issue impacting us all.

    Please follow us on for updates when network issues happen. We've also worked on the process of moving main domains to outside DNS servers, but the process is as of now still not live.

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